Shane Lewis

User Experience Designer at eSimplicity
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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5.0

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Scott Simcock

Shane was a great instructor. He has a knack for connecting with people and that comes across in his training sessions. The class feels instantly at home with him and he is able to quickly establish trust and credibility with them. Shane also is great at improving himself. In the time I was managing him, Shane decided he wanted to learn more about content development and user experience. He then sought out additional extra training and work to build these skills up. This culminated in him being so well versed in user experience that he was able to transfer from his role as an instructor into engineering to work on the UX team.

Giorgio von Horoch

I have had the pleasure of working closely with Shane and can attest to his exceptional skills, positive attitude, and collaborative nature. Shane's expertise in UX/UI design is truly outstanding. He combines creativity, user-centered design principles, and technical proficiency to craft intuitive and visually appealing interfaces that enhance the user experience. His deep understanding of user needs allows him to consistently deliver innovative and effective design solutions. Furthermore, Shane's positive attitude and team-oriented approach make him a valuable asset. He brings a lot of positivity to the workplace, fostering an environment of motivation and collaboration. Shane is always willing to go the extra mile to support his colleagues and ensure project success. I have no doubt that Shane's skills, positive demeanor, and collaborative nature will greatly contribute to any organization. I highly recommend him for any UX/UI design position, confident that he will excel and make a significant impact.

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Credentials

  • UX Design
    General Assembly
    Jul, 2021
    - Nov, 2024
  • Facilitating Virtual Training
    Association for Talent Development (ATD)
    Jun, 2020
    - Nov, 2024
  • Training Certificate
    Association for Talent Development (ATD)
    Feb, 2017
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • User Experience Designer
      • Jun 2023 - Present

      As a UX Designer with the Human-Centered Design (HCD) team at eSimplicity, I am dedicated to enhancing the user experience for Medicaid and Medicare patients, beneficiaries, and call center representatives. I contribute to projects provided by CMS, designing and developing intuitive screens and user intake forms. My focus is on expediting the care process, ensuring the highest quality of care is delivered in a timely and efficient manner. As a UX Designer with the Human-Centered Design (HCD) team at eSimplicity, I am dedicated to enhancing the user experience for Medicaid and Medicare patients, beneficiaries, and call center representatives. I contribute to projects provided by CMS, designing and developing intuitive screens and user intake forms. My focus is on expediting the care process, ensuring the highest quality of care is delivered in a timely and efficient manner.

    • United States
    • Software Development
    • 700 & Above Employee
    • User Experience Designer II
      • Jan 2022 - Apr 2023

      As a UX Designer II, I was able to further develop my expertise in product design and management, as well as gain a deeper understanding of web and application development. With this enhanced skillset, I was able to work more closely with Engineers and Developers at Appian to ensure that design implementations were technically feasible and aligned with development best practices. This also allowed me to be more hands-on in the design process and provide more direct assistance to my colleagues in engineering and development, making design handoffs and collaboration more seamless and effective. Overall, this forward movement allowed me to take on a more significant and impactful role in shaping the user experience of Appian's products. Show less

    • User Experience Designer
      • Oct 2021 - Jan 2022

      In my previous role as a Technical Instructor, I honed my skills in educational consulting and training. However, I realized that my passion for designing intuitive and engaging interfaces could be utilized in the UX field. I made the transition to a User Experience role, where I have been able to leverage my technical background and design thinking to create exceptional user experiences.In this role, I had the opportunity to design and redesign user experiences from the ground up, improving visuals, workflows, and processes to enhance usability and overall user satisfaction. I thrive on collaborating with cross-functional teams to deliver innovative design solutions for a range of industries. Show less

    • Technical Instructor
      • Apr 2020 - Oct 2021

      Building upon my instructional skills, as a Technical Instructor my primary goal is focusing on more of the advanced components of Appian knowledge, comprehension, and of course - the platform itself. Once students have attended our fundamental courses on the Appian platform, learning the basic tools and navigational pieces to develop an application with, we push the needle forward by encouraging them to participate in an intermediate-advanced course to progress their skills to the next level. This includes workshop-based trainings teaching development best practices, troubleshooting techniques, and deployment procedures.Q1 2020 - Innovator BadgeQ4 2020 - Collaborator BadgeQ1 2021 - UX Design Curriculum Developer Show less

    • Instructor
      • Sep 2018 - Apr 2020

      As an Instructor at Appian, I deliver in-person and virtual technical trainings on Appian's low-code application development platform to clients around the world. I am the strategy lead for gamifying the training format, making it a more interactive experience using in-class polling, quizzing, and hands-on exercises to increase knowledge retention amongst students. In addition to my primary teaching responsibilities, I am one of the leading content creators for both current and new courses being developed. This includes generating quarterly lesson plans, outlines, and evaluation checklists along with auditing current course material as the Appian product evolves over time.2018 - Best Future at Appian2019 - Top Performer Show less

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Partner Education
      • Jan 2017 - Aug 2018

      As a Technical Trainer on the Partner Education team at Alarm.com, my primary focus was delivering technical instruction in workshop-based classes to Alarm.com's partners around the United States and Canada. Being one of the leading companies in Smart Home Technology & Business Security, trainings would focus around installation best practices, troubleshooting techniques, and sales and marketing strategies to new customers. As a Technical Trainer on the Partner Education team at Alarm.com, my primary focus was delivering technical instruction in workshop-based classes to Alarm.com's partners around the United States and Canada. Being one of the leading companies in Smart Home Technology & Business Security, trainings would focus around installation best practices, troubleshooting techniques, and sales and marketing strategies to new customers.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Mentor
      • Oct 2015 - Dec 2016

      Beginning as a Specialist at Apple, my primary focus was customer service and helping anyone new to the Apple ecosystem become acquainted with the products that were offered and different features they could use to enhance their personal and professional lives. Building upon my role, I was volunteered by my peers and colleagues to become a Mentor. This involved training and educating Apple new hires on customer service guidelines, product knowledge, and in-store etiquette and procedures. Beginning as a Specialist at Apple, my primary focus was customer service and helping anyone new to the Apple ecosystem become acquainted with the products that were offered and different features they could use to enhance their personal and professional lives. Building upon my role, I was volunteered by my peers and colleagues to become a Mentor. This involved training and educating Apple new hires on customer service guidelines, product knowledge, and in-store etiquette and procedures.

Education

  • James Madison University
    Bachelor of Arts (B.A.), Communications
    2013 - 2015
  • Northern Virginia Community College
    Associate of Science (AS), Social Sciences
    2010 - 2013

Community

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