Shane Gutman

Lead Recruiter at Armand Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
St Charles, Missouri, United States, US

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Credentials

  • EFSET English Certificate 75/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Mar, 2023
    - Nov, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Lead Recruiter
      • Jun 2023 - Present

      • Handled 10+ requisitions at any given time. • Led weekly business development meetings on company’s recruiting efforts. • Reported weekly progress updates directly to president. • Handled full-cycle responsibilities. • Worked to negotiate salaries with both candidates and clients. • Sourced candidates through indeed and LinkedIn. • Prospected for government contracts through Suny.edu and Sam.gov • Handled 10+ requisitions at any given time. • Led weekly business development meetings on company’s recruiting efforts. • Reported weekly progress updates directly to president. • Handled full-cycle responsibilities. • Worked to negotiate salaries with both candidates and clients. • Sourced candidates through indeed and LinkedIn. • Prospected for government contracts through Suny.edu and Sam.gov

    • Technical Recruiter
      • Mar 2020 - May 2023

      ● Sourced candidates and grew pipeline through LinkedIn Recruiter, Indeed , and Dice. ● Sourced, interviewed, wrote submissions for technical candidates. ● Edited resumes to companies standards. ● Worked through Bullhorn. ● Responsible for multiple requisitions per day. Around 2+ at any given time. ● Handled full-cycle responsibilities. ● Averaged 3+ submittals per day, and 2+ placements per month. ● Performed screening for candidate fitment issues. ● Sourced for various clients including: Wells Fargo, Cintas, Citadel, Dell, and Intel. Show less

    • Hungary
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Customer Care Representative
      • Apr 2021 - Dec 2022

      ● Worked as a freelance agent for global customer service hub-agency, TalentWorldGroup. ● Would take on a variety of customer service roles in industries such as Healthcare, Automotive, and Ecommerce. ● Provided support through chat, phone, and email. ● Would handle and resolve as many as 100+ inbound calls per day. ● Was responsible for providing frontline support and escalating higher-tier inquiries to their respective departments. ● Enterprise Clients: Ford and BBC Shop ● Worked as a freelance agent for global customer service hub-agency, TalentWorldGroup. ● Would take on a variety of customer service roles in industries such as Healthcare, Automotive, and Ecommerce. ● Provided support through chat, phone, and email. ● Would handle and resolve as many as 100+ inbound calls per day. ● Was responsible for providing frontline support and escalating higher-tier inquiries to their respective departments. ● Enterprise Clients: Ford and BBC Shop

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 2016 - Feb 2020

      ● Oversee daily operations and schedules for 15 employees. ● Performed bank reconciliation and payroll audits for the firm. ● Maintained office supplies and oversaw the needs of team members to promote workplace productivity. ● Transcribed conversations between key team members and prospective clientele. ● Performed data entry for the company, including creating and digitizing records. ● Screened incoming calls and redirected them to the appropriate team members. ● Oversee daily operations and schedules for 15 employees. ● Performed bank reconciliation and payroll audits for the firm. ● Maintained office supplies and oversaw the needs of team members to promote workplace productivity. ● Transcribed conversations between key team members and prospective clientele. ● Performed data entry for the company, including creating and digitizing records. ● Screened incoming calls and redirected them to the appropriate team members.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Community Moderator/Manager
      • Jan 2018 - Jan 2020

      ● Maintained a 12-month contract role as a forum moderator with ModSquad which was extended for another year. ● Would assist in monitoring ESPN’s fantasy football forum and also worked on a 6-month project where I would source for and report guideline infractions on IGN’s gaming forum message board. ● I would primarily source for and report user guideline violations, to ensure the safety of these communities as inclusive spaces for the discussion of popular topics. ● Was promoted to train and manage a small team of moderators near the end of my tenure, providing assistance, monitoring workflow, and training new team members. ● Enterprise Clients: ESPN, IGN, OkCupid Show less

Education

  • Palm Beach State College
    Associate of Science - AS, Computer Engineering
    2015 - 2017

Community

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