Experience

Spot Pet Insurance

• United States
• Insurance
• 1 - 100 Employee

• Compliance and Operations Analyst

  • Oct 2022 - Present

  As a compliance and operations specialist, I hold a crucial role in reviewing various creatives intended for use across different advertising platforms. My primary responsibility is to ensure that these creatives comply with local and state regulations. This requires me to possess quick and confident thinking, supported by extensive hours of research, in order to present effective and compliant marketing solutions. In addition to compliance, I am also involved in operational tasks aimed at optimizing the customer journey, from potential customer to policyholder. By dissecting the customer experience, I help identify areas for improvement and provide recommendations to the leadership team based on valuable feedback. I am dedicated to being an advocate for customers who have had negative experiences, ensuring their concerns are heard and addressed. To excel in this role, I engage in continuous competitor research and evaluations. I stay updated on state-specific legislation and delve into its intricacies to determine how we can effectively promote Spot plans while adhering to advertising laws and regulations. This requires a keen eye for detail and a deep understanding of the legal landscape. My role is pivotal in maintaining regulatory compliance and enhancing the customer experience. Through diligent research, effective communication, and analytical skills, I contribute to the overall success of our marketing and sales efforts while safeguarding the interests of both our company and our customers. Show less



Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Oct 2020 - Oct 2022

  Assistant manager at Trader Joe’s. Duties include crew management; delegation of store assignments, follow-up, training and coaching, and providing customers a great shopping experience. Administrative duties include verifying inventory reports, timekeeping, sales reviews and planning opportunities to increase through product merchandising, displays, and in-store marketing. Communicating standards to the crew is an integral part of this job, as is time management and prioritizing tasks on an hourly basis. Things are constantly changing in the world of retail (with both customers and crew) so quick decision making is important as well. Show less



QuickChek Corporation

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Store Leader in Training

  • Jun 2015 - Jun 2020

• Store Leader in Training

  • Jun 2015 - Jun 2020