Experience

OCTIEF Pty Ltd

• Australia
• Environmental Services
• 1 - 100 Employee

• National Operations Manager

  • Jan 2017 - Present

  OCTIEF is an Australian multidisciplinary consulting group specialising in helping organisations maintain Environmental and Occupational compliance, and manage related risks. Due to the increasing constraints and public awareness, environmental and occupational management is quickly becoming a key issue for many organisations. Recognising the impacts of these issues on business, OCTIEF aims to help maintain and improve performance by employing best Environmental and Workplace practices to manage resultant risks to people, property and business. As a team of National and International consultants operating within the built and natural environments, OCTIEF has developed expertise within commercial / industrial / residential applications as well as remote areas and mining. Our consultants can assess and manage ongoing, one-off and disaster situations in relation to potential and real risks to people, property and business. OCTIEF offers asbestos assessment & management, contaminated land investigations, water quality assessments and specialized NATA-accredited laboratory analysis and on-site testing. Our core objective is to provide punctual, expert, trusted advice to get businesses and homes back up and running when an unforeseen event occurs, or by providing platforms and support to guide organizations through frequently changing regulations and liabilities. We go beyond providing a turn-key approach to problem solving, with the overall emphasis placed on delivery, quality and business improvement using project-customized solutions.



Control Equipment Pty Ltd

• Australia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Sales Engineer

  • Jan 2016 - Jan 2017

  Control Equipment Pty Ltd is an innovative gas detection company located in Brisbane, Australia. We were established in 1977 and we remain one of Australia's most trusted Gas Detection Companies. We believe that customers deserve a reliable source for advanced gas detection equipment as well as solutions to specific gas monitoring applications. We support a valued customer database of Government, Military, Multi-national, Large, and Small businesses in many and varied industries. Our company has supplied and serviced gas detection instrumentation to these customers for the past 37 years. Control Equipment is partnered with RKI Instruments in the US and Riken Keiki Co. Ltd. in Japan, both world leaders in gas detection and sensor technologies. In business for over 70 years, Riken has sold over 800,000 gas monitors worldwide with annual sales exceeding $220 million. They have over 700 employees, a large number of which are engineers and scientists. This combination of quality products and skilled people provides you with the ability and opportunity to confidently face almost any gas monitoring application. Control Equipment is proud to announce that only recently we have partnered with E-Instruments to supply Air Quality and Emissions / Combustion Analysers to the Australasian region. We offer full on-site servicing of the units where our fully trained Service Technicians come to your premises, service and calibrate the units and issue QA reports. Alternately we offer full service, calibration and test facilities in our modern, fully equipped workshop at our Head Office in Brisbane. If you would like a quote, or simply have an enquiry please do not hesitate to contact me; shane.fergusson@controlequipment.com.au or 0418 989 394



Active Environmental Solutions

• Australia
• Public Safety
• 1 - 100 Employee

• Regional Sales Manager - Queensland/Northern Territory

  • Feb 2013 - Jan 2016

  Active Environmental Solutions. www.aesolutions.com.au is a wholly owned and managed Australian company formed in November 2001. We specialise in the supply, service, hire, of instruments for Environmental Monitoring, Gas Detection, and Occupational/Industrial Hygiene Monitoring. We are agents for a quality range of products from leading international manufacturers such as; * RAE Systems http://www.raesystems.com/ * SKC http://www.skcinc.com/ * Cirrus Research http://www.cirrusresearch.co.uk/ * GrayWolf Sensing Solutions http://www.wolfsense.com/ We also have an extensive range of instruments in our hire fleet for long or short term rental Australia wide. These instruments are the newest models available and are calibrated and serviced regularly. We can also provide all the consumables such as filters, sorbent tubes, detector tubes, etc. to complete the job.



Thermo Fisher Scientific

• United States
• Biotechnology Research
• 700 & Above Employee

• National Sales & Service Manager - Gas Technologies Group

  • Feb 2010 - May 2012

  Managing a team of Sales Specialists and Service Engineers this role is responsible for maintaining and increasing Sales & Service revenues and margin growth by developing strategies for new instrument sales, a rental instrument fleet, a workshop and mobile service capabilities. The role also has responsibility for regional divisional leadership of the Environmental & Industrial Process Group for Qld. It directly manages 4 Sales Specialists and 5 Service Engineers, including 3 mobile service vans. The Service Department is AS 3800 and also maintains NATA certification for calibration of gas detection instruments. Some it’s functional requirements are  Developing & monitoring Sales strategies for the group based around product/market segmentation  Developing and managing B2B relationships that generate sales opportunities and leads for sales staff  Presenting the organisation and the goods & services it provides to potential customers directly, at industry/trade events, and through membership affiliations of relevant organisations  Leading and participating in tender teams to respond to RFTs, EOI’s, and other requests in a timely manner  Maintaining a proactive relationship with all prospective clients in the pipeline  Managing, monitoring, and reporting the Sales function through our CRM (Sales Force)  Managing supplier relationships locally and internationally  Establishing authorised resellers and service agents  Managing the ongoing requirements to maintain certifications required for AS3800 & NATA



Transpacific Industries

• Environmental Services
• 1 - 100 Employee

• Area Manager

  • Oct 2007 - Jul 2009

  Solid Waste ServicesThis role Managed the complete business activities of the Rockhampton & Gladstone regions Solid Waste Business Units across Operations, Administration, and Sales. The purpose of this role is to manage, operating efficiencies and productivities, staff, fleet, & equipment utilisation & acquisition, contract management & services including KPI analysis & reporting. As well as ensuring that costs are controlled within set budget levels and sustainable growth is achieved. The business incorporates a variety of contracted and commercial/industrial services including, a Council Refuse collection contract that includes managing a landfill operation. It is also responsible for the management of, a site based cleaning contract, a site based waste collection contract, plus a range of commercial and industrial clients for waste collection and management services.The role manages approximately 40+ staff and subcontractors across a range of disciplines from drivers, cleaners, landfill operators, administration, and operations staff over a wide area of Central Qld from Gladstone to Rockhampton and Yeppoon.

• Key Account Manager

  • Aug 2005 - Oct 2007

  Managing a range of contracts for Key Accounts in the region. The scope of the role ranged from being lead on the tender process through to single point of contact management and includes, contract negotiation & implementation, direct contract operational management, KPI development & reporting, business development and continuous improvement, management liaison. Establishing and maintaining relationships with Key Account Customers by identifying and creating value added services and exploring possible savings in our value chain.The contracted work was primarily site based and included, Total Waste Management, Industrial Services, and cleaning contracts. The client base included 2 x mine sites, 2 x alumina refineries, 1 x alumina smelter, 1 x chemical producer. The purpose of the role is to provide a single point of contact for our clients to ensure contractual performance was met and included managing and monitoring KPI’s, along with liaising with our other Operating Companies, and outside contractors to ensure that we continually meet and exceed clients’ expectations and conform to contract expectations.



Kleenheat Gas

• Australia
• Retail

• QLD Sales Manager

  • Jan 2004 - Aug 2005

  Forklift LP GasManaging the existing customer base and sub contractors and establishing sales strategies and business development plans for the profitable growth of this segment of Kleenheat’s business in Qld. Financial and volume reporting on a monthly basis. Budgeting and P&L monitoring. Operational management control of sub-contractors and company owned depots and assets across QLD.Achieving targeted KPI’s including, sales growth (margin and volume), safety, and expense reduction.

• Key Account Manager

  • Sep 2002 - Jan 2004

  Northern NSW Managing a range of contracts for Key Accounts in the region. The scope of the role ranged from being lead on the tender process through to single point of contact management and includes, contract negotiation & implementation, direct contract operational management, KPI development & reporting, business development and continuous improvement, management liaison. Also included management of a range of company owned and franchised retail branches, dealers, and staff. Sourcing new business for the continued profitable expansion and growth of LPG and appliances throughout a large area of Northern NSW. Also achieving targeted KPI's in growth (profit & volume), debtor days, customer service, expense reduction and contract renegotiation. I was also responsible for creating and maintaining budgets for my area

• Major Contracts Manager

  • Jan 2002 - Sep 2002

  QLD/NSWThis role encompassed actively seeking out business development opportunities for a suite of potential products in both states. These included LP Gas, Butane, LNG, SNG, and commercial and industrial appliances. This was achieved in a number of ways including, converting customers from alternative products, finding start up or new enterprises through research and networking, creating and maintaining strategic partnerships with relevant companies that could further the business. It also included functions such as, account management, pricing management, debtor control, contract management & renegotiating, contractor management, operational & logistical management to minimise costs. Career

• Senior Commercial Business Manager

  • Jun 2000 - Jan 2002

  This position supervised the Commercial Business Managers of our company in NSW and managed the company owned and franchised retail branches in a region of NSW. These assets were responsible for maintaining the existing customer base as well as sourcing new customers and opportunities to grow our market presence in LP Gas and LP Gas appliance sales and service throughout NSW. My role was to offer direction and guidance through instruction and mentoring, as well as to develop new strategies and business development plans for growth in the region by exploring marketing opportunities with Strategic Partners. It also involved the managing of major accounts in the state and achieving targeted KPI's in growth (volume & profit based), reduction of debtor days, expense reduction, and improved customer service values and levels. This required regular reporting, and ongoing reviewing of the P&L's for my region. I was also required to create and maintain budgets for the region for volume, revenue, and expenses. Supervision of 8 staff.

• Commercial Business Manager

  • Jun 1998 - Jun 2000

  QLDManaging existing customer accounts and sourcing new business for the continued profitable expansion and growth of LPG throughout a large area of S/East QLD. Regular liaison regarding stock, merchandising, promotions, etc, with franchised and company owned retail stores. Development of retail opportunities and sales packages to promote growth. Also achieving targeted KPI's in growth (profit & volume), debtor days, customer service, expense reduction and renegotiating contracts. This was achieved by regular review of the companies P&L for my area. I was also responsible for creating and maintaining budgets for my area.

• Distribution/Terminal Manager

  • May 1996 - Jun 1998

  QLD/Northern NSWSupervision and scheduling of bulk and packaged delivery fleet for delivery of LP Gas products to domestic, commercial, industrial customers throughout QLD and Northern NSW. Revising constantly to ensure maximum profitability in conjunction with complete customer service. Negotiation of supply contracts. Direct reports included 6 company drivers and 3 contractors. Managing the full Operational day to day activities of a 24/7 LP Gas bulk terminal along with maintaining, in a management agreement with a major refinery (BP) in Brisbane, their LP Gas assets. Managing daily stock allocations and providing detailed reports to both Kleenheat management and BP in accordance with KPI requirements. Supervision of 4 full time and 2 part time terminal staff and contractors.Compiling budgets and P&L monitoring for each division.Implementing and maintaining full safety compliance in accordance with statutory requirements, State & Federal.EBA negotiations with TWU & AWU