Shane Egan

Project Manager at Alder Home Protection Formly Alarm Protection
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Contact Information
us****@****om
(386) 825-5501
Location
Fultondale, Alabama, United States, US

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Bio

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Credentials

  • Instrument Rating
    Federal Aviation Administration
    Jun, 2020
    - Nov, 2024
  • Private Aircraft Pilot
    Federal Aviation Administration
    Nov, 2019
    - Nov, 2024
  • Signal Systems Support Specialist
    US Army
    Jul, 2013
    - Nov, 2024
  • Multi transmission systems operator-maintainer
    US Army
    Apr, 2011
    - Nov, 2024
  • Private Security Professional
    Texas DPS Driver’s License Taylor Office

Experience

  • Alder Home Protection Formly Alarm Protection
    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Project Manager
      • Apr 2017 - Present

      Guided diverse staff and provided well-received training throughout equipment and company standards to outpace performance goals. Streamlined handling of inventory and equipment to reduce costs. Upheld superior customer service and delivered complete customer satisfaction, including formalized processes for managing client appointments. Programmed security systems as a subject matter expert on related functions. Authored a handbook surrounding the installation/operation of GSM, CDMA, and LTE network data devices to connect to LANs. Provided comprehensive training to consumers with system operations. Integrated various operating systems with multiple devices, uncovering opportunities to build new processes and increase IT workflow. Installed RJ45, optical fiber, and other network components within deadlines. Show less

  • US Army
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Signal Support System Specialist
      • Jul 2013 - Mar 2015

      Managed cross-functional personnel and guided professional development to boost promotions by 70%. Provided user-based support on networked systems to troubleshoot user issues and handle other time-sensitive problems, becoming the go-to resource for escalated concerns. Established technical support practices throughout the department and increased knowledge at every opportunity with communications systems security; managed time-sensitive projects and exceeded performance targets.

    • Multichannel transmission systems operator maintainer
      • Apr 2011 - Jul 2013

      Supervised $30M in telecommunications equipment and achieved the best possible performance reviews. Maintained communications systems equipment for a rapidly changing environment and ensured readiness. Produced consistent reporting on current operations and other potential improvement avenues. Installed communications systems, monitored networked communications systems, and ranked among the top of all operators within the division despite significant changes in protocol.

Education

  • Liberty University
    Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
    2020 - 2022
  • Valencia College
    Associate's degree, Computer Science
    2015 - 2017

Community

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