Shane Dancy

Senior Business Intelligence Engineer at Wine.com
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio, United States, US
Skills

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Experience

  • Wine.com
    • United States
    • Beverage Manufacturing
    • 100 - 200 Employee
    • Senior Business Intelligence Engineer
      • Apr 2022 - Present

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Software Engineer
      • Jul 2014 - Apr 2022

  • The Ohio State University Department of Computer Science & Engineering
    • Columbus, Ohio
    • IT Consultant
      • Oct 2012 - Dec 2013

      Responsible for managing a help ticket system (Request Tracker). Provided quality customer service to ensure the best possible experience for customers. Maintain department equipment. Assemble custom computers. Install operating systems & software. Troubleshoot/Solve customer problems. Responsible for managing a help ticket system (Request Tracker). Provided quality customer service to ensure the best possible experience for customers. Maintain department equipment. Assemble custom computers. Install operating systems & software. Troubleshoot/Solve customer problems.

Education

  • The Ohio State University
    Bachelors of Science, Computer Science & Engineering
    2009 - 2013

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