Experience

Morse Group
• Australia
• Accounting
• 1 - 100 Employee
• Undergraduate Accountant

  • Jan 2023 - Present

Stramit
• United Kingdom
• Building Materials
• 1 - 100 Employee
• Account Manager

  • Jan 2022 - Dec 2022

Fairview Architectural
• United States
• Wholesale Building Materials
• 1 - 100 Employee
• Facade Design Consultant

  • Jul 2017 - Nov 2021


Management Consultancy International

• Belgium
• Business Consulting and Services

• Program Advisor

  • May 2016 - Oct 2016

  Supported the validation of a number of leadership and management units. Gave high level support to student mentors by providing in depth and dedicated academic support to regular students on a consistent basis. Made contact with a number of students who were not competent in their accounting and leadership and management units and assisted them to get a competent grade by reviewing their feedback and working with them to correct their errors. Worked a part of a team of 3 to deliver successful webinars to students on the basics of accounting.Took part in ABCN run mentoring programs showing high school students what it's like to be in the working world. Show less

• Student Mentor

  • Jan 2015 - May 2016

  Able to breakdown assessment questions to provide support to students and can successfully manage and motivate a large list of students. Created, planned and project managed a video tutorial series explaining basic principles of accounting to students. Maintained good relationships with students to maintain engagement with the course.Took part in ABCN run mentoring programs showing high school students what it's like to be in the working world.



Vocation

• France
• Online Audio and Video Media

• AAC Specialist

  • Sep 2014 - Nov 2014

  Checked State Government trainee management portals to confirm registration of trainees contracts. Assisted with data cleansing and general administrative ad hoc duties.

• Data Specialist

  • Mar 2014 - Sep 2014

  Completed general administrative duties such as updating unit statuses and enrolling students for Victoria. Completed filing of paperwork into student files as well. Completed archiving of old files to be sent off site. Issued certificates to students who had completed courses.



Australian Business Apprenticeships Centre

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Senior Client Service Representative

  • Dec 2010 - Mar 2014

  Answering telephones to handle customer enquiries regarding the Australian Apprenticeships program regarding incentive claims, training contracts, eligibility and general questions regarding the program. Managed E-Guide project from commencement calling clients who download an information pack to discuss their situation and needs organise consultants to visit to generate potential business. Completed contact calls to Employers and Apprenticeships discussing issues and confirming employment. Entered leads for consultants into the system and also helped train staff in outbound and inbound procedures and providing ongoing support and training for staff where required. Show less



Wedderburn Scales

• Administration Analyst

  • Mar 2009 - Nov 2010

  Invoicing service calls for Sydney independent and national customers using Efficiency software, answering telephones to take call closures from technicians nationally and working with national customers and independent Sydney customers to receive and log service calls for them, creating transfers of parts between technicians and warehouses, running the administration of the Temperature Department which includes organising and resolving supermarket orders for equipment, refurbishing used kits to be sent back to branches, undertaking Research & Development and keeping stock levels correct in Efficiency system. Show less



Bankstown City Council

• Trainee Customer Service Officer

  • Mar 2008 - Mar 2009

  Answering telephones to handle customer enquiries and lodge Customer Action Requests (CARs) on behalf of customers into the system to be actioned. Processing remittances and balancing amounts each day, processing Development Applications and applications for tree removals, property certificates, payments of accounts, and hire of halls, parks and reserves. Answering telephones to handle customer enquiries and lodge Customer Action Requests (CARs) on behalf of customers into the system to be actioned. Processing remittances and balancing amounts each day, processing Development Applications and applications for tree removals, property certificates, payments of accounts, and hire of halls, parks and reserves.