Experience

Century Marketing Solutions

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Analyst

  • Jul 2017 - Present



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• CFO/MCA

  • Feb 2016 - Jul 2016

  Operations and Administration Manage small staff of 2-5 people, purchase supplies and equipment, coordinate the maintenance of office equipment and monitor maintenance agreements, supervise Computer Hardware Specialist, Computer Software Trainer, and Internet Specialist Accounting Full charge accounting, staff payroll, liaison to the CPA firm, maintaining accounting files, general ledger files, associate files, employee files, listing files, contract pending files and closed contract files, process and pay associate commissions, monthly reporting and financial statements Support Understand, demonstrate and promote company culture as it relates to agents, staff, ownership and others, assist CEO in new agent/employee orientation and training, provide support and feedback to the CEO on all matters affecting productivity and operation, calculate and report local, regional and international awards Show less



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Marketing Manager - Marketing Operations

  • Jan 2012 - Apr 2015

  Lead a team of budget analysts to create/manage/analyze/report $900M expense budgetDevelop annual expense budget, 5 year outlook planning, quarterly outlooks; Manage monthly expense accruals; Monthly expense tracking and reporting; Quarterly review with executive teamLead and implement Marketing reorganization initiativesWorked with business partners (finance, accounting, other business units, etc) to reconcile and account for all expenses and headcount moving due to multiple company reorganizationsMaintain headcount and organizational structure of 500+ employeesBudget and outlook total headcount and headcount related expenses (salary and bonus, benefits, taxes, travel, contract labor); Maintained employee hierarchy and structure in SAP; Monthly expense and headcount tracking and reporting; Quarterly review with executive team Show less

• Marketing Manager - Customer SAVE and Retention

  • Jan 2010 - Jan 2012

  Developed customer life cycle model to effectively manage a base of ~500kExtract and analyze data to create customer lifecycle model for Small Office/Home Office segment; Use model to create effective offersBuild programs/product bundles to reduce customer churn/increase customer loyaltyManage $3.5M annual budget for save and retention activities; Manage go-to-market process for offers; Reduce High Speed Internet customer churn by ~5%; Reduced telephone line churn by ~21%; Evaluate and report results monthly Show less

• Marketing Manager - Marketing Insights and Reporting

  • Jan 2009 - Jan 2010

  Lead a team of marketing analystsDevelop annual unit projections and revenue budget and quarterly forecast for strategic products and ancillary service for the Small Office/Home Office segment; Create and maintain monthly, quarterly and annual variance reporting for executive review

• Senior Analyst - Consumer Segment Marketing

  • Jan 2007 - Jan 2009

  Product budgeting and reporting analystIn addition to Analyst II duties, detailed financial modeling for pricing initiatives, promotional pricing and new products (payback, breakeven, terminal value, profitability, unit impacts) for consumer segment; promotional analysis and new product development; monitor and report performance to stated success criteria; develop revenue and unit budget, forecast for strategic products; monthly variance reporting