Experience

ELE Group

• New Zealand
• Human Resources Services
• 1 - 100 Employee

• Account Manager

  • Jul 2017 - Present

  Managing Client PortfoliosManaging Workers on Construction Sites 60 - 100 workersHealth and Safety AuditingNew Client engagement for new Business Health and safety meetingsControl of Personal Protective Equipment Distribution New worker InterviewsUploading of new workers to business systemAdvertise for new workers onlineBudget and Margin controlsWorker pay rate and client charge rate controlHandover of new workers to clients onsite Developmental Feedback delivering to workers Motivational Feedback delivering to workersHandling of Company Business Contracts for New Clients Meetings with Existing Clients for growth of future businessTeam LeadershipSales TargetsSales training Booking of Training coursesUp Skilling of workers for further development



SkyCity Entertainment Group

• New Zealand
• Hospitality
• 700 & Above Employee

• VIP Executive Host

  • Mar 2008 - Jul 2017

  Liaising with VIP GuestsHotel bookings and Restaurant bookings for VIP guestsAccount Information updates/reporting of figuresCoordinating eventsHosting of VIP Guests at dinner functions and Corporate events Assisting with International VIP guestsAttending Celebrity events and introductions with VIP guestsCompliance with Gambling regulations Ensuring visitations/ booking of flightsMeet and Greet for arrivals with International Celebrities Complying to budget needs of company Promoting of guests to VIP statusCustomer disputes and complaints resolving Complying to responsible service of alcohol Regular engagements of dinners with VIP guests and managementTelephonic engagements with VIP guests on daily basisAssisting Host team with operations of VIP roomEngagements with Corporate Events companies to setup functions for VIP guests



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • May 2003 - Jan 2008

  First Class service trained Business Service trainedEconomy Service trained Bar stock takeCustomer liaison Wine appreciation and pouring Technique/ Product knowledge of company On board duty free salesDuty free stock take/ duty free cashierShift workerSilver serviceHandling of VIP passengers ( Royal Families of U.A.E and Gulf nations, International Celebrities, CEO's, Presidents)Flight Preparation Cabin PresentationCatering and Equipment checksFlight briefingsCulture and Customs Knowledge ( eg. Greetings of VIP's by title)Food Preparation and service in First ClassActing Senior Flight Steward on occasion In flight Entertainment operating systemReporting to Purser