Shand Seiffert
Operations and CX Manager at Penn Student Agencies- Claim this Profile
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Bio
Experience
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Penn Student Agencies
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United States
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Consumer Services
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1 - 100 Employee
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Operations and CX Manager
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Jul 2023 - Present
- Optimizing business strategies for operational efficiency - Hiring+Training new employees - Managing protocols to ensure compliance to safety standards - Optimizing business strategies for operational efficiency - Hiring+Training new employees - Managing protocols to ensure compliance to safety standards
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Research Intern
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May 2023 - Present
Research through the Penn ATLAS group and CERN •Data analysis/processing in C++ and Python with ROOT framework •Worked with large sets of particle collision data •Explored discriminants between W boson jets and backgrounds Research through the Penn ATLAS group and CERN •Data analysis/processing in C++ and Python with ROOT framework •Worked with large sets of particle collision data •Explored discriminants between W boson jets and backgrounds
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University of Pennsylvania - Singh Center for Nanotechnology
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United States
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Higher Education
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1 - 100 Employee
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Nanofabrication Assistant
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Oct 2022 - Present
•Prototyped electronic design and creation •Metrology, SEM and Crystallography •Nanofabrication techniques with a focus on photolithography for electronic fabrication •Investigated variations on standard fabrication techniques and their properties •Prototyped electronic design and creation •Metrology, SEM and Crystallography •Nanofabrication techniques with a focus on photolithography for electronic fabrication •Investigated variations on standard fabrication techniques and their properties
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Five Guys Enterprises
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United States
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Restaurants
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700 & Above Employee
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Manager
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Jul 2020 - Dec 2021
•Allocated workload among employees •Managed customer service and conflicts •Oversaw store operations and quality control •Allocated workload among employees •Managed customer service and conflicts •Oversaw store operations and quality control
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Education
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University of Pennsylvania
Bachelor of Arts - BA, Physics -
Framingham High School