Oracle NetSuite Senior Consultant

• Nov 2021 - Present

Oracle NetSuite Functional Consultant

• Jun 2021 - Nov 2021

Oracle NetSuite Functional Consultant • Lead project teams, & act as NetSuite subject matter expertise. • Managing Property Management implementation in NetSuite . • Implementing NetSuite Planning & Budgeting (NSPB) module to support Planning & Budget requirements. • Serve as the main point of contact for business functions and be the first line of support for any questions or issues. • Responsible for designing different reports, data extracts, data uploads, dashboards and provide support to ongoing/existing reports and dashboards. Show less

Oracle NetSuite Project Lead

• Jan 2021 - Jun 2021

• NetSuite subject matter expert and is a primary liaison to clients.• Lead project teams and ensuring the quality delivery of Oracle NetSuite’s Professional Services.• Looking after end-to-end management of multiple projects, monitoring progress of project as per schedule and ensuring timely completion & delivery of project to the client.• Responsible for end-to-end NetSuite solutions, the overall technical design, architecture, implementation, training, and support.

Oracle NetSuite ERP Consultant

• May 2018 - Dec 2020

• Consult with customers on business processes, providing analysis, fact-finding & advice on solutions. • Develop business requirements for companies implementing NetSuite, including process documentation, gap-analysis, best practices recommendations, and project plan design.• Looking after end-to-end management of multiple projects, monitoring progress of project as per schedule and ensuring timely completion & delivery of project to the client.• Expert in Rental and Service Operations modules for NetSuite.• Ensure appropriate levels of product training provided, end-user training to internal administrative support. Analyses the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.• Primary point of reference for questions, suggestions and complaints for change configuration.• Preparing End user training Document & Conducting training.• Successful Data Migration support during roll-out phase from Legacy application to Oracle NetSuite.• Modify NetSuite forms, fields, records, and workflows as needed based on client requirements.• Creates custom NetSuite dashboards, searches, reports, alerts and user roles & permissions.• Set up NetSuite user roles and permissions based on client requirements.• Provide customers and users with onsite training customized to their company business processes to enable their users to learn or improve their skills in NetSuite.• Provide post-implementation support to the clients. Show less

IT Business Analyst

• Aug 2013 - Nov 2017

• Managing Oracle Process Excellence team of 15 members across all the regions in Saudi Arabia. This team is responsible for providing solutions to Oracle Retail Suits (ORPOS, ORSIM, MOM (ORMS, ORPM, OReSA) & WMS) queries/clarifications, Auditing SOPs and providing trainings to the end users and management of the Stores, Merchandising and Warehouse functions. • Creating and managing the Change Management function with Oracle Retail across multiple brands in Saudi Arabia. • Manage IT Operations align with SOPs and provide extensive support to achieve Change Management Process • Enabling the business by providing feedback on Oracle Retail Solution Suit SOP audits in store and merchandising operations • Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance • Analyses the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users • Researches and prepares statistical reports using data from court computer systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner • Successful Data Migration support during roll-out phase from Legacy application to Oracle Retail Applications. • Oracle Retail Post Go-live support by adhering to ITIL process and IT Governance Projects: • Oracle Retail User Acceptance Testing, sign-off and feedback’s • Created and managed the Change Management function for the Genesis Program, replacing the core retail systems and processes with Oracle Retail across multiple brands in Saudi Arabia Show less

Senior Support Analyst

• May 2011 - Jul 2013

• Responsible for configuring and monitoring the system to recommend accurate pricing information.• Responsible for configuring and monitoring sales across all competitors to recommend accurate pricing information.• Played a Key role on writing of the simple and complex Xpath (is used to navigate through elements and attributes in an XML document) and Regex expression(is a sequence of characters that forms a search pattern) to extract the relevant information required for online retail business .• Analysed competitor trend data and preparing reports on these, with respect to the products available at our sites.• Directed initiatives for monitoring, tracking and communication to stakeholders for handling end-to-end closure of the issues.• Supported the team as SMEProjects:• Smart Crawling: Re-configured the old system in to reduce the crawling frequency and do the crawling in much smarter and safer way. It has reduced the crawling frequency to 60 %.• Sale Configuration; Reconfigured the old system to capture frequently the exact sales of the competitors. Show less

Senior Quality Analyst

• Nov 2009 - Apr 2011

• Played a key role in setting up Audit teams in different locations• Provide training and updates to the team on pricing rules and other processes• Drive process/system improvements on the basis of on-going trends and gaps• Supported the team as SME• Responsible for driving initiatives in improving the quality across all the audit processes• Conducted CAPA and RCA (Root Cause Analysis) sessions for operations teams to increase their accuracy• Created and produced market research reports on specific products and markets• Made recommendations to managers based upon research findings• Processing and analyzing raw data into reports for the Retail pricing team• Determined error correlations, identify process trends in order to drive improvement in mapping and audit operationsProjects: 1.Audit Team Setup: Was responsible to setup the Audit team in Bangalore and run the team as acting Audit Manager2.Waste Removal: Removed unnecessary checks in the process feeds, thereby reducing the time factor by 40%3.Buyer Communication: Communicated directly with buyers to understand their actual issues rather than waiting for manger approval and solve it on priority basis. It helped the business to achieve zero issue queues 4.Audit Tool Implementation: Supported and tested implementation of the Widget Audit Tool to improve productivity by 30%5.Clean-up of Unwanted competitors: Deep dived and analysed monitoring of unwanted competitors and later removing the same, thereby effectively monitoring of competitors and increasing the productivity.6.Clean-up of Wrong monitored Product Information: Identified and Unmapped the product which were mapped to similar product . This helped to remain effectively competitive in all aspect of the product with the competitors. Show less