Shanahan )
Service Co-Ordinator Customer Operations at IPSI- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Greater Dublin, IE
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Experience
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FNZ Ireland (IPSI)
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Ireland
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Financial Services
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100 - 200 Employee
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Service Co-Ordinator Customer Operations
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Oct 2011 - Present
Overseeing the allocation, management & completion of client tasks & queries. People Management i.e. Annual Leave, Training, Sick Leave, Conflict etc. Weekly & Monthly Reporting internally and to clients. Review of processes, Error Management and driving change within the Team
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Senior Admin
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Jan 2006 - Oct 2011
First Point of Contact for the Client. Responsible for the completion of daily tasks such as New Business, Claims and Queries. Aided the Service Co-ordinator with internal and external reporting. Implement Change within the Team
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Education
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DIT Cathal Brugha Street
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Hartstown Community School
Community
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