Shanahan )

Service Co-Ordinator Customer Operations at IPSI
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Dublin, IE

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Experience

    • Ireland
    • Financial Services
    • 100 - 200 Employee
    • Service Co-Ordinator Customer Operations
      • Oct 2011 - Present

      Overseeing the allocation, management & completion of client tasks & queries. People Management i.e. Annual Leave, Training, Sick Leave, Conflict etc. Weekly & Monthly Reporting internally and to clients. Review of processes, Error Management and driving change within the Team

    • Senior Admin
      • Jan 2006 - Oct 2011

      First Point of Contact for the Client. Responsible for the completion of daily tasks such as New Business, Claims and Queries. Aided the Service Co-ordinator with internal and external reporting. Implement Change within the Team

Education

  • DIT Cathal Brugha Street
    2000 - 2001
  • Hartstown Community School
    1995 - 2000

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