Experience

Paula's Choice Skincare

• United States
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Director Business Operations, APAC

  • Jan 2022 - Present

  Manage business development and operational requirements for seven global markets in the APAC region. Drive double digit growth and channel expansion with a three-year strategic focus.

• Business Operations Planning Manager

  • Mar 2016 - Jan 2022

  Managed operational requirements for growing APAC markets. • Developed a streamlined demand and supply forecasting process increasing sales and reducing obsolete inventory.• Initiated the creation of long-term global reporting structure including KPIs and revenue targets, documenting processes and SOPs. • Lead operational audits in East Asia in support of joint ventures resulting in a smooth conversion to a new business model.

• Account Manager

  • Jun 2014 - Mar 2016

  Developed and maintained initiatives across B2B channels to support strong market demand.• Managed inventory transfers to Australia and Europe subsidiaries. • Managed USA based ecommerce wholesale channels. • Maintained account data in ERP system.

• Sales Consultant

  • Apr 2012 - Jun 2014

  Responsible for the day-to-day account management and incoming sales interactions.



Dr. Stacy Cosmetic

• Bellevue, WA

• Clinic Operations Manager

  • Sep 2009 - Feb 2012

  Improved clinic operations to optimize financial and quality performance and increase provider productivity. Established SOP and managed KPI reporting. Improved clinic operations to optimize financial and quality performance and increase provider productivity. Established SOP and managed KPI reporting.



Issaquah Plastic Surgery

• United States
• Medical Practices

• Office Manager

  • Mar 2007 - Sep 2009

  Responsible for implementing process improvement tools and best practices that increased communication and overall efficiency of the organization. Responsible for implementing process improvement tools and best practices that increased communication and overall efficiency of the organization.



Ben Bridge Jeweler

• Retail
• 200 - 300 Employee

• Operations Specialist

  • Jan 2004 - Nov 2006

  Liaison between vendors and sales representatives to advocate for necessary process improvements. Created best customer experience by improving and maintaining vendor relationships. Liaison between vendors and sales representatives to advocate for necessary process improvements. Created best customer experience by improving and maintaining vendor relationships.



The Donna Karan Company, LLC.

• Retail Apparel and Fashion
• 400 - 500 Employee

• Store Manager

  • Jul 1999 - Jan 2004

  Managed day to day operations and retail revenue goals. Responsible for driving strategy and best practices. Strong emphasis on customer experience and brand education. Managed day to day operations and retail revenue goals. Responsible for driving strategy and best practices. Strong emphasis on customer experience and brand education.