Shana-Michelle Rabonda

Vice President of Operations (ALX & The Room) at African Leadership Group
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • Afrikaans -
  • IsiZulu -
  • Setswana -
  • Sesotho -
  • IsiXhosa -
  • TshiVenda -

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Emmanuel Agbeko Gamor

Shana-Michelle Rabonda is the epitome of Project Management at the African Leadership University. Her skills set are varied, impressive and incredibly efficient in delivering within the organization; including as one of our stellar faculty members at the Mauritius campus. Shana-Michelle approaches her work with a timely efficiency that is world-class. Even as she explores a legal degree and delivers on our clients projects relationships; she demonstrates who a professional is and should be. She helps make all of us better at our jobs, it is indeed a privilege to be on a faculty team with her.

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Apr, 2015
    - Nov, 2024

Experience

    • Education Administration Programs
    • 1 - 100 Employee
    • Vice President of Operations (ALX & The Room)
      • Jul 2023 - Present

    • Vice President - People (ALX & The Room)
      • Oct 2021 - Aug 2023

      Promotion from Director of People Strategy to Vice President of People.

    • Director of People Strategy (ALX & The Room)
      • Oct 2019 - Dec 2021

      Responsible for building and managing the end-to-end People function for a global and diverse staff body at ALX & The Room, encompassing recruitment, operations, L&D, experience and culture. Drove growth from ~25 to ~180 staff while managing strong operations and experience for our staff at scale. Managed organisational change management initiatives, including the transition from on-site working to fully remote with staff based in almost 30 countries while maintaining high staff engagement.

    • Special Projects Lead (ALX & The Room)
      • Feb 2019 - Oct 2019

      Chief of Staff to the Head of ALX, supporting operations and various business functions.

    • Education Administration Programs
    • 300 - 400 Employee
    • People Operations Manager
      • Aug 2018 - Feb 2019

      Responsible for managing employee-related operations for Mauritius, Rwanda and Kenya.

    • Leadership Core (First Year Academic Program) Lead
      • Jan 2018 - Aug 2018

      Managed the first year academic program (Leadership Core), where students complete a set of courses in their first year focused on quantitative reasoning, problem solving, entrepreneurial leadership and academic and professional writing. Managed a team of 9 facilitators to ensure successful delivery of the first year curriculum and student experience at ALU in Mauritius.

    • Faculty: Projects
      • Jul 2016 - Aug 2018

      Facilitation:- Supporting student learning through facilitating classroom sessions, providing students with targeted 1-on-1 feedback, review of student assignments, and curriculum design.Project management:- Forming and managing relationships with project clients- Identifying and scoping projects - Assisting students in project execution

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant
      • Jul 2015 - Jul 2016

      Creating project deliverables;Conducting project research;Assisting in the facilitation of client workshops;Relationship management (both internal as well as with clients) to facilitate delivery of projectactivities;Research, innovation and actively participating in the generation of knowledge material;Mentoring interns and graduate joiners;I have experience in IT governance, Risk management, Information Security, Business process improvement and Project management.

    • Associate Consultant
      • Jan 2014 - Jun 2015

      Creating and assisting in the development of project deliverables;Creating and assisting in the creation of knowledge material (internal and client-focused);Conducting project research;Assisting in the facilitation of client workshops;Experience in IT governance,Information security, Business process improvement, Risk management and Project Management.

Education

  • Rhodes University
    Bachelor of Science Honours (BScH), Information Systems
    2013 - 2014
  • HBX | Harvard Business School
    CORe: Credential of Readiness, Pass
    2017 - 2017
  • Rhodes University
    Bachelor of Science (BSc), Computer Science and Information Systems
    2010 - 2012

Community

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