Shana Holmes

Director Of Operations at Analyst Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • Turkish Limited working proficiency
  • Chinese Elementary proficiency

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Bio

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Director Of Operations
      • Feb 2020 - Present

    • Senior Operations Manager & Communications Advisor
      • Apr 2019 - Present

    • Operations Manager
      • Jan 2018 - Apr 2019

      - Identify and implement system-wide operational improvements- Manage invoicing, accounting, and contracting- Onboard new staff and lead human resources processes- Manage office

    • Executive Assistant to the President
      • Jan 2016 - Jan 2018

      - Provide administrative support to President and Vice President of company, managed the corporate office, and took the lead on operational, financial, and marketing projects- Planned and managed two 200-person open house events which included coordinating catering, valet parking, lighting, music, photography, invitations, and ribbon cutting ceremonies- Orchestrated two office moves, including buying furniture, monitoring construction, overseeing recabling, electrical work, IT set up, and choosing artwork- Negotiated contracts with landlord and vendors, including landscaping, furniture purchases, marketing, and operational purchases- Implemented new online office supplies/print products ordering system- Improved resident banking system -- analyzed processes and consolidated data, led creation of more efficient processes, and trained employees on new procedures- Led IT initiatives including managing company devices and overseeing recabling and IT acquisitions- Wrote content and led design creation for brochure and website; maintained and updated website- Created written and creative content for banners, informational brochures, ads, marketing flyers, postcards, and standardized presentation templates- Led launching of new gift shop, which included selecting and purchasing furniture, choosing inventory and hours of operation, negotiating vendor contracts, and creating job descriptions for hiring new employees- Purchased and designed marketing items

    • Political Organizations
    • 1 - 100 Employee
    • Events and Media Organizer (Syrian Refugee Campaign)
      • Nov 2015 - Dec 2015

      - Fought to ensure that the federal spending bill did not include threatened anti-refugee provisions- Planned and supported pro-refugee events across the nation by raising press awareness, highlighting events in social media, providing grants, sending photographers, and inviting legislators- Wrote marketing emails sent to MoveOn members across nation - Fought to ensure that the federal spending bill did not include threatened anti-refugee provisions- Planned and supported pro-refugee events across the nation by raising press awareness, highlighting events in social media, providing grants, sending photographers, and inviting legislators- Wrote marketing emails sent to MoveOn members across nation

    • Political Organizations
    • 1 - 100 Employee
    • Training Director
      • Jun 2015 - Nov 2015

      - Elected the first Democratic District Attorney in 150 years, along with a full sweep of Democratic candidates- Developed and facilitated ongoing training for field staff of 17 to ensure quality work and staff growth- Took the lead on innovative social pressure letter program that polling showed caused a ten-point jump in support- Managed one of three field offices -- created strategy, supervised field organizers and interns, and coordinated with political candidates and local leaders- Recruited for and planned events to persuade voters and engage volunteers

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Deputy Organizing Director
      • 2015 - 2015

      - Managed, trained, and supported a staff of nine organizers in an unprecedented community outreach program- Created and implemented canvassing strategies to reach out to the remaining 5% of uninsured Minnesotans- Problem-solved on a daily basis to exceed outreach goals - Managed, trained, and supported a staff of nine organizers in an unprecedented community outreach program- Created and implemented canvassing strategies to reach out to the remaining 5% of uninsured Minnesotans- Problem-solved on a daily basis to exceed outreach goals

    • Field Organizer / Volunteer Recruitment Coordinator
      • Apr 2014 - Nov 2014

      - Built a self-sustainable volunteer leadership team, including coaches, trainers, and action leaders- Initiated efforts and advocated for the opening of a second office in an underrepresented community- Led the volunteer recruitment program, which included planning for and running events, training volunteers and volunteer leaders, and updating phone scripts- Received Kent C. Berg Organizer of the Year Award - Built a self-sustainable volunteer leadership team, including coaches, trainers, and action leaders- Initiated efforts and advocated for the opening of a second office in an underrepresented community- Led the volunteer recruitment program, which included planning for and running events, training volunteers and volunteer leaders, and updating phone scripts- Received Kent C. Berg Organizer of the Year Award

    • Foreign Policy, Energy, Environment, and National Security Intern
      • Dec 2013 - Apr 2014

      - Conducted research and composed constituent response letters - Attended briefings and wrote memorandums for senior staff members- Received visitors and managed the front desk phones- Updated and consolidated the correspondence database - Conducted research and composed constituent response letters - Attended briefings and wrote memorandums for senior staff members- Received visitors and managed the front desk phones- Updated and consolidated the correspondence database

    • English as a Second Language Teacher
      • Aug 2012 - Aug 2013

      - Prepared and delivered lessons- Gave performance feedback- Maintained classroom management through reward systems - Prepared and delivered lessons- Gave performance feedback- Maintained classroom management through reward systems

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Committee Page
      • Feb 2012 - May 2012

      - Provided administrative support during House sessions and committee meetings- Coordinated communication between House members, staff, and the public- Monitored and prepared for the Education Committee meetings - Provided administrative support during House sessions and committee meetings- Coordinated communication between House members, staff, and the public- Monitored and prepared for the Education Committee meetings

    • United States
    • Glass, Ceramics and Concrete Manufacturing
    • 300 - 400 Employee
    • Quality Assurance Administrative Assistant
      • Jun 2007 - Sep 2009

      - Transferred the company’s intranet to Microsoft SharePoint- Led trainings on how to use Microsoft SharePoint- Maintained quality assurance in online documentation - Transferred the company’s intranet to Microsoft SharePoint- Led trainings on how to use Microsoft SharePoint- Maintained quality assurance in online documentation

    • Tutor
      • Nov 2007 - May 2008

      - Tutored elementary-aged children in reading and writing at an inner-city charter school. - Tutored elementary-aged children in reading and writing at an inner-city charter school.

    • Secretarial Assistant
      • Jul 2005 - Jun 2007

      - Performed general clerical duties including organizing files and managing correspondence. - Performed general clerical duties including organizing files and managing correspondence.

Education

  • University of Minnesota-Twin Cities
    BA, Political Science, English
    2007 - 2011
  • Koç Üniversitesi
    2009 - 2010

Community

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