Project Manager

• Feb 2023 - Present

Project Manager

• Aug 2020 - Feb 2023

Purchasing Manager

• May 2019 - Aug 2020

Purchasing Coordinator

• Oct 2018 - Apr 2019

Warranty Manager

• Jun 2017 - Sep 2018

Assistant Daycare Teachaer

• Sep 2016 - May 2017

 Interacts with children on a regular basis to encourage the development of skills  Provides comprehensive care for infants and toddlers  Develops customized schedules for children  Communicate daily activities and progress with parents  Interacts with children on a regular basis to encourage the development of skills  Provides comprehensive care for infants and toddlers  Develops customized schedules for children  Communicate daily activities and progress with parents

Customer Relations

• Jun 2012 - Aug 2016

Work directly with customers through either phone or email  Process and prepare orders for shipping  Respond promptly to customers inquiries  Handle and resolve customer complaints  Utilize Quickbooks and Excel to maintain customer accounts  Assist the territory managers in maintaining territories  Provide customers with product information and ensure quality services  Check order for quality and accuracy  Pack and ship customer orders … Show more Work directly with customers through either phone or email  Process and prepare orders for shipping  Respond promptly to customers inquiries  Handle and resolve customer complaints  Utilize Quickbooks and Excel to maintain customer accounts  Assist the territory managers in maintaining territories  Provide customers with product information and ensure quality services  Check order for quality and accuracy  Pack and ship customer orders  Assist in the preparation for the wholesale gift market  Aid with merchandise production  Keep records of customer interactions and transactions  Generate and maintain sales reports Show less Work directly with customers through either phone or email  Process and prepare orders for shipping  Respond promptly to customers inquiries  Handle and resolve customer complaints  Utilize Quickbooks and Excel to maintain customer accounts  Assist the territory managers in maintaining territories  Provide customers with product information and ensure quality services  Check order for quality and accuracy  Pack and ship customer orders … Show more Work directly with customers through either phone or email  Process and prepare orders for shipping  Respond promptly to customers inquiries  Handle and resolve customer complaints  Utilize Quickbooks and Excel to maintain customer accounts  Assist the territory managers in maintaining territories  Provide customers with product information and ensure quality services  Check order for quality and accuracy  Pack and ship customer orders  Assist in the preparation for the wholesale gift market  Aid with merchandise production  Keep records of customer interactions and transactions  Generate and maintain sales reports Show less

SALES LEAD

• Aug 2008 - Oct 2012

Responsible for opening and closing retail store and completing daily paperwork  Oversaw daily sales goals and store operations  Processed weekly payroll  Coached and developed associates  Maintained the professional appearance of the store  Executed corporate plan-o-grams  Built and maintained client relationships  Implemented excellent customer service Responsible for opening and closing retail store and completing daily paperwork  Oversaw daily sales goals and store operations  Processed weekly payroll  Coached and developed associates  Maintained the professional appearance of the store  Executed corporate plan-o-grams  Built and maintained client relationships  Implemented excellent customer service

LEGAL ASSISTANT

• Aug 2010 - May 2012

Analyzed delinquent account records to determine appropriate and cost effective collections  Conducted skip tracing work to locate good contact information for customers utilizing LexisNexis®, Louisiana Secretary of State, The Work Number and NCAN services  Assisted collections attorneys in recovering outstanding debts for creditor clients  Assisted in the legal process for court suits, including filing suits to judgments within 60-65 days  Maintained court dockets and updating… Show more Analyzed delinquent account records to determine appropriate and cost effective collections  Conducted skip tracing work to locate good contact information for customers utilizing LexisNexis®, Louisiana Secretary of State, The Work Number and NCAN services  Assisted collections attorneys in recovering outstanding debts for creditor clients  Assisted in the legal process for court suits, including filing suits to judgments within 60-65 days  Maintained court dockets and updating information on delinquent account holders Filed wage garnishments, monitoring garnishment funding, and preparing court documents to release satisfied garnishments  Arranged and monitor payment plans  Prepared suit dismissals, satisfactions and cancellations on paid and settled accounts  Customer service and collections  Payment processing  Trained new employees Show less Analyzed delinquent account records to determine appropriate and cost effective collections  Conducted skip tracing work to locate good contact information for customers utilizing LexisNexis®, Louisiana Secretary of State, The Work Number and NCAN services  Assisted collections attorneys in recovering outstanding debts for creditor clients  Assisted in the legal process for court suits, including filing suits to judgments within 60-65 days  Maintained court dockets and updating… Show more Analyzed delinquent account records to determine appropriate and cost effective collections  Conducted skip tracing work to locate good contact information for customers utilizing LexisNexis®, Louisiana Secretary of State, The Work Number and NCAN services  Assisted collections attorneys in recovering outstanding debts for creditor clients  Assisted in the legal process for court suits, including filing suits to judgments within 60-65 days  Maintained court dockets and updating information on delinquent account holders Filed wage garnishments, monitoring garnishment funding, and preparing court documents to release satisfied garnishments  Arranged and monitor payment plans  Prepared suit dismissals, satisfactions and cancellations on paid and settled accounts  Customer service and collections  Payment processing  Trained new employees Show less

SALES ASSOCIATE

• Apr 2006 - Aug 2008

Assisted customers with their purchasing decisions  Acted as a personal stylist for customers  Executed visual merchandising Assisted customers with their purchasing decisions  Acted as a personal stylist for customers  Executed visual merchandising

iNTERN

• Aug 2006 - May 2008

Worked in student ministries as assistant to junior high pastors  Planned events, services and fundraisers  Coordinated youth leadership team Worked in student ministries as assistant to junior high pastors  Planned events, services and fundraisers  Coordinated youth leadership team

iNTERN

• Jun 2007 - Aug 2007

Assisted customers with school uniform purchases  Prepared alterations for seamstress Assisted customers with school uniform purchases  Prepared alterations for seamstress