Shan Haugabrook
Director of Membership at Atlanta Apartment Association- Claim this Profile
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Bio
Lynett Smith, CAM
Shan is not only a wonderful person, but is dedicated to anything that she is a part of. Shan never hesitates to lend a helping hand and is always pleasant and greets with a warm smile. I’ve had the privilege of knowing Shan through The Atlanta Apartment Association and it’s staff like her, that’s makes my involvement worthwhile!
Jamie Lee
I have served on the AAA Membership Committee for many, many years as both an Owner Manager and Service Associate. I have experienced a renewal of my passion for this important service under Shan’s leadership the past few years! Shan has provided organization and I respect her dedication. She is a source of motivation and new ideas for me! More than once I have said
Lynett Smith, CAM
Shan is not only a wonderful person, but is dedicated to anything that she is a part of. Shan never hesitates to lend a helping hand and is always pleasant and greets with a warm smile. I’ve had the privilege of knowing Shan through The Atlanta Apartment Association and it’s staff like her, that’s makes my involvement worthwhile!
Jamie Lee
I have served on the AAA Membership Committee for many, many years as both an Owner Manager and Service Associate. I have experienced a renewal of my passion for this important service under Shan’s leadership the past few years! Shan has provided organization and I respect her dedication. She is a source of motivation and new ideas for me! More than once I have said
Lynett Smith, CAM
Shan is not only a wonderful person, but is dedicated to anything that she is a part of. Shan never hesitates to lend a helping hand and is always pleasant and greets with a warm smile. I’ve had the privilege of knowing Shan through The Atlanta Apartment Association and it’s staff like her, that’s makes my involvement worthwhile!
Jamie Lee
I have served on the AAA Membership Committee for many, many years as both an Owner Manager and Service Associate. I have experienced a renewal of my passion for this important service under Shan’s leadership the past few years! Shan has provided organization and I respect her dedication. She is a source of motivation and new ideas for me! More than once I have said
Lynett Smith, CAM
Shan is not only a wonderful person, but is dedicated to anything that she is a part of. Shan never hesitates to lend a helping hand and is always pleasant and greets with a warm smile. I’ve had the privilege of knowing Shan through The Atlanta Apartment Association and it’s staff like her, that’s makes my involvement worthwhile!
Jamie Lee
I have served on the AAA Membership Committee for many, many years as both an Owner Manager and Service Associate. I have experienced a renewal of my passion for this important service under Shan’s leadership the past few years! Shan has provided organization and I respect her dedication. She is a source of motivation and new ideas for me! More than once I have said
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Credentials
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Certified Nonprofit Professional (CNP) Candidate
Nonprofit Leadership Alliance
Experience
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Atlanta Apartment Association
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director of Membership
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Sep 2019 - Present
• Oversee a $1.3+ million budget, mentorship and development of department staff, planning, and management of the organization’s membership initiatives, member retention, and recruitment efforts. •Engage and work in collaboration with the leadership team, Board of Directors, and staff team to create strategy to carry out the mission and vision of the organization • Interact with the membership to understand needs, maximize engagement, and enhance member satisfaction. •Provide summary membership metric reports to the organization’s leadership team and Board of Directors •Volunteer management of the Membership Committee of 150+ volunteers. • Editor of the annual Membership Directory, organizes content and provides to the publisher. • Manages content and navigation on the organization's website. Key Accomplishments: • Secured $56K in campaign sponsorships over a period of 36 months • Increased membership revenue by 4.6% over a period of 12 months • Exceeded the 2023 Membership Campaign new member goal by 13% • Spearheads strategic planning membership initiatives that enhance member engagement through innovative communications and proactive outreach Core Competencies: Executive Leadership | Operations | Organizational Strategy | Business Development Volunteer Leadership Development | Affiliate Relations | Member and Stakeholder Engagement and Management | Marketing and Communications Show less
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Georgia Bankers Association
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United States
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Banking
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1 - 100 Employee
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Professional Development Coordinator
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Jun 2018 - Sep 2019
• Oversaw development and implementation of key webinar programs and online learning modules that promoted member engagement and skills development. • Managed content and navigation on the organization's website. Key Accomplishment: • Increased education sales by 100% over a period of 12 months Core Competency: Business Development • Oversaw development and implementation of key webinar programs and online learning modules that promoted member engagement and skills development. • Managed content and navigation on the organization's website. Key Accomplishment: • Increased education sales by 100% over a period of 12 months Core Competency: Business Development
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Georgia Nurses Association
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Director of Membership, Education & Administrative Services
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Sep 2011 - Aug 2017
• Oversaw and managed the strategic and operational aspects of the organization's largest non-dues revenue education program that generated $1.2+ million annually. •Engaged and worked in collaboration with the leadership team, Board of Directors, and staff team to create strategy to carry out the mission and vision of the organization. •Managed internal administrative affairs such as the organization’s office and facility and office support services. •Provided leadership and administrative support to the CEO and the Board of Directors, and mentorship and development of department staff. •Provided summary metric reports to the CEO and Board of Directors. • Managed the strategic and operational aspects of the accreditation, membership, and educational programs. •Planned and implemented special projects focused on achieving strategic objectives. Key Accomplishments: • Successfully managed the Foundation’s high-profile projects: - Georgia Nurse Alert System - Growth & Development Fund - Peer Assistance Program Core Competencies: Executive Leadership | Operations | Organizational Strategy | Business Development Volunteer Leadership Development | Chapter and Affiliate Relations | Member and Stakeholder Engagement and Management | Marketing and Communications Show less
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Education
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Atlanta Metropolitan State College (Official)
Bachelor of Science - BS, Organizational Leadership -
Atlanta Metropolitan State College (Official)
Associate of Science - AS, Business Administration -
American Society of Association Executives (ASAE)
Diversity Executive Leadership Program (DELP) Scholar -
Georgia Society of Association Executives (GSAE) Leadership Academy
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Florida Society of Association Executives (FSAE)
Qualified Association Specialist (QAS) Certificate Program