Experience

Crystal Solutions Ltd

• India
• Staffing and Recruiting
• 100 - 200 Employee

• IT Helpdesk Engineer

  • Mar 2012 - Present

  Managing Team of 5 Engineers. Installed Active Directory on Microsoft server 2003 Active Directory Management 2003 Maintaining WSUS Server / SCCM Server. Scheduling Backups for file servers and Exchange servers Creating and managing user accounts and groups Configuration and troubleshooting on FTP server Troubleshooting Windows server 2003, Prepare & maintain Reports as per ISO & ITIL standards Installation and configuration of Symantec Endpoint Protection server/client. Deploying various policies through Symantec Endpoint Protection Server. Configuration & Troubleshooting MS-Outlook 2003/2007 Taking daily backup of servers using NT / VERITAS Backup tool. Troubleshooting on Windows 2000/XP, 7 based platforms. Installation of various Database & browser software’s of Oracle Troubleshooting all hardware, software, application and network related problems as per SLA. Installation, Configuration, Upgradation, Troubleshooting & Maintenance different Application’s Of Oracle Database & Web browser applications, MS Application’s and 3rd Party Software’s Quota Installation, up gradation, Troubleshooting & maintenance of Symantec Antivirus client support on site as well as remote location offices, Franchisee in Navi Mumbai, Mumbai, and Thane. Installation, Configuration & Troubleshooting of different TTSL applications (Arbor, BRS, CRM, POS, Metasolv, Ranger) in-house as well as at Remote location Offices. Preparing Daily server health status Reports,CPU utilization reports, Antivirus Reports Configuration and troubleshooting on FTP server Troubleshooting Windows server 2003, Prepare & maintain Reports as per ISO & ITIL standards Show less



Crystal Solutions Ltd

• India
• Staffing and Recruiting
• 100 - 200 Employee

• FME

  • Nov 2007 - Oct 2010

  Managing Team of 5 Engineers. Installed Active Directory on Microsoft server 2003 Active Directory Management 2003 Maintaining WSUS Server / SCCM Server. Scheduling Backups for file servers and Exchange servers Creating and managing user accounts and groups Configuration and troubleshooting on FTP server Troubleshooting Windows server 2003, Prepare & maintain Reports as per ISO & ITIL standards Installation and configuration of Symantec Endpoint Protection server/client. Deploying various policies through Symantec Endpoint Protection Server. Configuration & Troubleshooting MS-Outlook 2003/2007 Taking daily backup of servers using NT / VERITAS Backup tool. Troubleshooting on Windows 2000/XP, 7 based platforms. Installation of various Database & browser software’s of Oracle Troubleshooting all hardware, software, application and network related problems as per SLA. Installation, Configuration, Upgradation, Troubleshooting & Maintenance different Application’s Of Oracle Database & Web browser applications, MS Application’s and 3rd Party Software’s Quota Installation, up gradation, Troubleshooting & maintenance of Symantec Antivirus client support on site as well as remote location offices, Franchisee in Navi Mumbai, Mumbai, and Thane. Installation, Configuration & Troubleshooting of different TTSL applications (Arbor, BRS, CRM, POS, Metasolv, Ranger) in-house as well as at Remote location Offices. Preparing Daily server health status Reports,CPU utilization reports, Antivirus Reports Show less



CORPORATE ELECTRONICS

• Hardware & Network Engineer

  • Jan 2006 - May 2007

  JOB PROFILE : Assembling new computer and maintaining,, troubleshooting, Installation & Upgrading .Implementing network, configuring JOB PROFILE : Assembling new computer and maintaining,, troubleshooting, Installation & Upgrading .Implementing network, configuring



COMPUNET CYBER ZONE

• Senior Hardware & Network Engineer

  • Jun 2005 - Dec 2005

  Contact No: 932259791 Contact No: 932259791



Video-Tech

• Hardware & Network Engineer

  • Aug 2004 - May 2005

  JOB PROFILE : Maintaining & Trouble Shooting Computers & Networks, Installation & Up-Gradations, Implementing Network Security, File, Printer & Internet Sharing, Managing User Account, Configuring Commercial Networks; M.R TELECOM : Setting-up & Configuring 22 Systems with one Print Server& Internet Proxy Server, Data Security & Back-ups. OCEANIC IMPORTS : Setting-up & Configuring 16 Systems with one Print Server& Internet Proxy Server, Data Security & Back-ups. Mumbai High Court: Providing AMC Support for 150 PC’s at Mumbai High Court Show less