Experience

Homage

• Singapore
• Hospitals and Health Care
• 300 - 400 Employee

• Profesional Caregiver

  • Jan 2021 - Present



MjETS International

• Ara Damansara

• Assistant Cabin Crew Manager

  • Mar 2019 - Nov 2020



flyGlobal Charter Sdn Bhd

• Malaysia
• Airlines and Aviation
• 1 - 100 Employee

• Inflight Purser

  • Sep 2016 - Mar 2020



Malaysia Airlines

• Malaysia
• Airlines and Aviation
• 700 & Above Employee

• Inflight Supervisor (Purser)

  • Sep 2015 - Jun 2016

  A major part of my role involved managing and monitoring the technical as well as cabin crew on board while ensuring all services and flight safety procedures are adhered to at all times.This included delivering pre-flight and post-flight briefings as well as ensuring strict compliance to the Standard Operating Procedures on each flight.Besides that, I also operated the in-flight entertainment equipment and performed other administrative tasks.Additionally, collaborating with the Captain of the aircraft to maintain the safety, comfort and welfare of the passengers as well as crew while constantly creating a conducive working environment for the crew member to excel.Lastly, I enhanced passengers’ satisfaction through fast service delivery and rapid resolution of any issues. Show less

• Chief Steward

  • Sep 2005 - Sep 2015

  I spent 10 excellent years as a Chief Steward where I led the cabin crew within the Premium Zones while providing up to date reports to the Inflight Supervisor on the passenger comfort and welfare.The role involved planning and coordinating all inflight services as well as supervising the delivery of inflight services in line with set procedures.Apart from driving excellent performance from the team, I also developed harmonious relationship between the crew and passengers towards increasing crew productivity. Show less

• Flight Steward / Leading Steward

  • Jan 1991 - Sep 2005

  There was an opportunity towards becoming a Flight Steward and I took it instantly. And after four years of excellent performance, I was promoted to the role Leading Steward for wide bodied aircraft in delivering First Class, Business Class and Economy inflight services. Here, I managed the cabin crew while ensuring all services are delivered in accordance with the Standard Operating Procedures.Lastly, I played a key role in ensuring excellent cabin crew services leading to numerous awards to Malaysia Airlines. Show less

• Airport Services Agent

  • Jul 1988 - Dec 1990

  I started my career in Malaysia Airlines as an Airport Operation Agent tasked to perform checking and verification of passenger documentation as well as flight tickets while performing issuance of boarding passes as well as tagging of baggage.Additionally, I ensured accuracy of seating arrangements and swift processing of documents.