Shamim Saifi

Service Manager at Elan Professional Appliances Pvt. Ltd. - India
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Contact Information
Location
New Delhi, Delhi, India, IN

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Experience

    • India
    • Telecommunications
    • 1 - 100 Employee
    • Service Manager
      • Jun 2022 - Present

      West India (Goa, Maharashtra, MP, and Gujrat) Handling services! West India (Goa, Maharashtra, MP, and Gujrat) Handling services!

    • India
    • Manufacturing
    • 700 & Above Employee
    • Service-In-charge
      • Sep 2021 - Jun 2022

      Monitor open calls and maintain and control Field Service Engineer. Monitor open calls and maintain and control Field Service Engineer.

    • India
    • Consumer Electronics
    • 1 - 100 Employee
    • Area Service Manager
      • Sep 2018 - Aug 2021

      Monitor open calls and maintain and control the Field Service center's tracking logs Monitor open calls and maintain and control the Field Service center's tracking logs

    • Service-In-charge
      • May 2015 - Aug 2018

      Monitor open calls and maintain and control Area Service Engineer tracking logs Monitor open calls and maintain and control Area Service Engineer tracking logs

    • Computers and Electronics Manufacturing
    • 100 - 200 Employee
    • Area Service Manager
      • Jan 2014 - Apr 2015

      Provide administrative support to District Service Points in Western UP Provide administrative support to District Service Points in Western UP

    • Team Leader
      • Aug 2012 - Jan 2014

      Monitor open calls and maintain and control Area Service Engineer tracking logs Monitor open calls and maintain and control Area Service Engineer tracking logs

    • Entertainment Providers
    • 700 & Above Employee
    • DSC Supervisor
      • Jul 2009 - Mar 2012

      Daily Service Activity like call monitoring Pending calls in our territory 3 times a day Daily Service Activity like call monitoring Pending calls in our territory 3 times a day

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 500 - 600 Employee
    • Service Co-coordinator
      • Aug 2007 - Jun 2009

      Monitor open calls and maintain and control Field Service Engineers' tracking logs Monitor open calls and maintain and control Field Service Engineers' tracking logs

Education

  • Institute of Management Technology, Ghaziabad
    Diploma, Electronics and Communication
    2004 - 2007

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