Experience

Orange County Tax Collector - Scott Randolph

• United States
• Government Administration
• 1 - 100 Employee

• Customer Service Specialist I

  • Apr 2021 - Present



Incora

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Rep II

  • Oct 2011 - Sep 2020

  * Exhibit effective customer service skills and addressing customers' questions and concerns via email and phones * Using Data entry for inputting purchase order information into the company’s software system * Working with the accounting dept. to clear up invoicing issues for customers and vendors * Generate reports for the management team * Following up with external vendors and suppliers for past due purchase orders * Follow up and communicate with other internal… Show more * Exhibit effective customer service skills and addressing customers' questions and concerns via email and phones * Using Data entry for inputting purchase order information into the company’s software system * Working with the accounting dept. to clear up invoicing issues for customers and vendors * Generate reports for the management team * Following up with external vendors and suppliers for past due purchase orders * Follow up and communicate with other internal departments to make sure the items will be delivered on time to the customer * Demonstrate proficiency in operating office equipment, such as multi-line phones, fax machines, document scanners, and computer systems. * Seek inventory out in distribution to purchase for customer’s orders * Inventory planning for current and future demands of the business Show less * Exhibit effective customer service skills and addressing customers' questions and concerns via email and phones * Using Data entry for inputting purchase order information into the company’s software system * Working with the accounting dept. to clear up invoicing issues for customers and vendors * Generate reports for the management team * Following up with external vendors and suppliers for past due purchase orders * Follow up and communicate with other internal… Show more * Exhibit effective customer service skills and addressing customers' questions and concerns via email and phones * Using Data entry for inputting purchase order information into the company’s software system * Working with the accounting dept. to clear up invoicing issues for customers and vendors * Generate reports for the management team * Following up with external vendors and suppliers for past due purchase orders * Follow up and communicate with other internal departments to make sure the items will be delivered on time to the customer * Demonstrate proficiency in operating office equipment, such as multi-line phones, fax machines, document scanners, and computer systems. * Seek inventory out in distribution to purchase for customer’s orders * Inventory planning for current and future demands of the business Show less



Bob's Discount Furniture

• United States
• Furniture
• 700 & Above Employee

• Retail Office Associate

  • Jan 2010 - May 2011

  * Demonstrated excellent customer service skills processing orders and over the phone * Provided valuable assistance to store managers processing special orders. * Displayed exceptional organizational skills scheduling delivers, processing payments, and generating daily production reports. * Balancing out the cash received after every shift to make it is accurate before the evening deposit * Demonstrated excellent customer service skills processing orders and over the phone * Provided valuable assistance to store managers processing special orders. * Displayed exceptional organizational skills scheduling delivers, processing payments, and generating daily production reports. * Balancing out the cash received after every shift to make it is accurate before the evening deposit