Experience

Topps Tiles

• United Kingdom
• Retail
• 500 - 600 Employee

• Assistant Manager

  • Dec 2019 - Present



Screen With Envy

• United Kingdom
• Wholesale Building Materials
• 1 - 100 Employee

• Administrative Assistant

  • May 2019 - Nov 2019



Homebase

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Sep 2018 - May 2019

  My job includes working on the customer service desk answering customer enquires, taking payment from customers, creating orders, putting out stock, facing up the shop floor, making sure aisles are clear of any stock or rubbish and making sure the shop floor is safe. Homebase has its challenges just like any other job. I have also been cash office trained with Homebase.Every customer has a different question and needs something different from you but the one thing that I can ensure while working is that I give the best customer service possible to every customer. While working at Homebase I have had to advise customers on their projects and recommend products that are best suited for their project. As it is a DIY shop the customer is depending on your advice to make their project safe and accurate.



Wickes

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • May 2016 - Nov 2017

  My responsibilities included banking, balancing tills at the end of a shift, visual merchandising, serving customers, giving correct information and prices about products, using a till, working to a deadline, handling cash and taking payments using different methods including gift cards and vouchers.Working at Wickes has given me a range of skills and achievements that I don’t believe I could have achieved anywhere else. I have experience working in all departments in Wickes, from banking to showroom to warehouse to deliveries to customer complaints to working stock to admin and customer service.