Experience

HUGO BOSS

• Retail
• 100 - 200 Employee

• Store Manager

  • Mar 2023 - Present

  -Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving -Achieve positive results in top line sales, profit and loss management and inventory control -Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service -Ensure standard operating procedures are executed and policies followed -Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities -Monitor performance, provide direction, and take corrective action when needed -Continually evaluate and react to performance issues and actively recruit candidates Show less



Longchamp USA

• Central Valley, New york

• Assistant Store Manager

  • Jul 2021 - Present

  -Drives the team to fully embrace a clienteling culture of building strong and long-term relationships with clients. -See business opportunities and possible challenges to help initiate changes and improve the business. -Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches. -Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support. -Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping. -Oversee the processing of daily incoming and outbound merchandise requests and shipments. -Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service. -Conduct Weekly stock counts to correct, manage and prevent the creation of negative on hands. Show less



Banana Republic

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Feb 2019 - Oct 2022

  -Support strategies and processes to drive store sales and deliver results through a customer centric mindset. -Recruit, hire and develop highly productive Brand Associate and Expert teams. -Implement action plans to maximize efficiencies and productivity. -Ensure consistent execution of standard operating procedures. -Represent the brand and understand the competition and retail landscape. -Leverage omni-channel to deliver a frictionless customer experience. -Ensure all compliance standards are met. -Conduct orientations for new onboarding associates Show less



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Manager

  • Jun 2016 - Jan 2019

  -Successfully managed a 15 Million Dollar a year Flagship Location with a unit count of 60k Units -Utilize effective communication skills in training and developing staff, delivering excellent services to customers, driving the business with the merchant group and general problem solving -Organized and maintained both back of house and Offsite unit to companies standards -Implement multiple ideas for both back of house and Sales Floor that has helped and improve store’s KPI’s and target sales goals Show less



Versace

• Retail Apparel and Fashion
• 700 & Above Employee

• Keyholder

  • May 2015 - Jun 2016

  -Created Strategic Decisions Based on the needs of the business for both long term and short term Objectives to execute an action plan to increase sales and profit -Develop Both business and selling strategies to increase target sales goals -Consistently demonstrates accountability and leadership in managing store and Company employees -Delegate accordingly and provide staff with a professional work environment -Exceeded the stores sales, profit targets and individual selling results by closely monitoring stores KPI’s Show less



FERRAGAMO

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Keyholder

  • Aug 2010 - May 2015

  -Assisted With The establishment and the opening of Washington DC first company store -Build clientele to cultivate customer relationships through selling services -Utilize selling metrics such as UPT’s, ADT’s and cross selling to drive personal sales goals -Execute and maintained store visuals -Supervise train and coach new coming associates -Correctly open and closed the store to prepare for daily business day -Managed store in absence of store manager and delegated tasks to achieve stores target goals and uphold company's standards -Increased store’s sales objectives by 14% using prior Knowledge of merchandising and selling techniques -Maintain Current knowledge of policies regarding payments shipping and receiving exchanges Show less