Shamara Kallie McKnight
Compensation, Benefits & HCM Systems Manager at Goodwill Industries of Houston- Claim this Profile
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Bio
Experience
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Goodwill Houston
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United States
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Non-profit Organizations
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200 - 300 Employee
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Compensation, Benefits & HCM Systems Manager
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2019 - Present
• Provide basic end-user tech support and software training to GWH Team Members. • Coordinate efforts with HR department to build and improve key functions in HCM systems. • Communicate with vendors and product support to resolve technical or design issues. • Ensure data accuracy through regular reports, audits, and analysis for data consistency. • Assures proper administration of compensation programs, policies, and procedures. • Supervises and manages team of HR Generalist… Show more • Provide basic end-user tech support and software training to GWH Team Members. • Coordinate efforts with HR department to build and improve key functions in HCM systems. • Communicate with vendors and product support to resolve technical or design issues. • Ensure data accuracy through regular reports, audits, and analysis for data consistency. • Assures proper administration of compensation programs, policies, and procedures. • Supervises and manages team of HR Generalist responsible for Team Member Enrollment and other HR tasks and projects as assigned. • Supervises and manages HR Associate in support of all compensation, benefits, and HCM systems initiatives. • Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. • Communicates clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers and employees. • Ability to multi-task, make quick decisions, adapt to change and work in a team oriented, fast paced environment.
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Payroll Benefits Administrator
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2016 - 2019
• Successfully converted and integrated complex HR systems and comprehensive benefit programs. • Advisor to Executive Team with multiple year strategic plans to maintain quality benefit programs for employees and meet cost control goals (under budget $150,000 annually) • Responsible for the financial analysis of benefit plans including budgets and coordination of accruals. • Designed, evaluated, and modified benefit plans, programs and policies to ensure that programs were current… Show more • Successfully converted and integrated complex HR systems and comprehensive benefit programs. • Advisor to Executive Team with multiple year strategic plans to maintain quality benefit programs for employees and meet cost control goals (under budget $150,000 annually) • Responsible for the financial analysis of benefit plans including budgets and coordination of accruals. • Designed, evaluated, and modified benefit plans, programs and policies to ensure that programs were current and compliant with healthcare reform. • Identified and implemented benefits to increase the quality of life for employees, by working with brokers and researching benefits issues including legal compliance and tasks relating to healthcare reform. • Responsible for the design and implementation of annual open enrollment processes and administration for multiple worksites. • Directed, prepared and distributed written and verbal communication to inform employees of new benefits, changes and policies. Responsible for 403(b) plan administration. • Responsible for benefit renewals and execution including implementations for 1500+ employees, daily administration, compliance, reporting, plan documents, and HRIS file feeds
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ER Specialist
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Jun 2014 - 2016
Acted as general source for human resource issues. Aided as liaison with departmental management. Carried out internal investigations. Mentored managers and supervisors. Maintained documentation and managed employee assistance program efforts. Maintaining confidentially concerning personnel actions, legal actions, termination and non-renewal documents, and organizational plans. Collecting information on benefits, salaries, and issues regarding contract… Show more Acted as general source for human resource issues. Aided as liaison with departmental management. Carried out internal investigations. Mentored managers and supervisors. Maintained documentation and managed employee assistance program efforts. Maintaining confidentially concerning personnel actions, legal actions, termination and non-renewal documents, and organizational plans. Collecting information on benefits, salaries, and issues regarding contract negotiations. Providing recommendations to the Director of Human Resources on training programs, trouble areas, and many other opportunities.
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Staffing Specialist
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Aug 2011 - Jun 2014
• Preparing and maintaining job documentation, job evaluation, and company salary structure systems. • Demonstrate recruitment best practices and lead recruitment initiatives • Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees. • Partner with hiring managers and HR business partners to develop effective marketplace recruitment strategies • Participating in development and execution of orientation programs and procedures… Show more • Preparing and maintaining job documentation, job evaluation, and company salary structure systems. • Demonstrate recruitment best practices and lead recruitment initiatives • Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees. • Partner with hiring managers and HR business partners to develop effective marketplace recruitment strategies • Participating in development and execution of orientation programs and procedures for new employs. • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. • Assisting with compensation and classification issues. • Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues. • Facilitating actions to resolve the employee issues and escalating them to appropriate management team. • Prepare and implement strategies using multiple techniques including online database, employee referrals, internal databases, associate networks, etc. • Developing creative recruitment ideas Show less • Preparing and maintaining job documentation, job evaluation, and company salary structure systems. • Demonstrate recruitment best practices and lead recruitment initiatives • Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees. • Partner with hiring managers and HR business partners to develop effective marketplace recruitment strategies • Participating in development and execution of orientation programs and procedures… Show more • Preparing and maintaining job documentation, job evaluation, and company salary structure systems. • Demonstrate recruitment best practices and lead recruitment initiatives • Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees. • Partner with hiring managers and HR business partners to develop effective marketplace recruitment strategies • Participating in development and execution of orientation programs and procedures for new employs. • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. • Assisting with compensation and classification issues. • Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues. • Facilitating actions to resolve the employee issues and escalating them to appropriate management team. • Prepare and implement strategies using multiple techniques including online database, employee referrals, internal databases, associate networks, etc. • Developing creative recruitment ideas Show less
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Goodwill Industries International
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United States
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Non-profit Organizations
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700 & Above Employee
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HR Assistant
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2010 - Aug 2011
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HR/Payroll Administrative Assistant
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Jan 2009 - May 2010
Provide payroll information by collecting time and attendance records. Maintain employee information by entering and updating employment and status-change data. Provide secretarial support by entering, formatting, and printing information; organizing work, answering the telephone; relaying messages; and maintaining equipment and supplies. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and… Show more Provide payroll information by collecting time and attendance records. Maintain employee information by entering and updating employment and status-change data. Provide secretarial support by entering, formatting, and printing information; organizing work, answering the telephone; relaying messages; and maintaining equipment and supplies. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Perform other duties and functions as assigned. Show less Provide payroll information by collecting time and attendance records. Maintain employee information by entering and updating employment and status-change data. Provide secretarial support by entering, formatting, and printing information; organizing work, answering the telephone; relaying messages; and maintaining equipment and supplies. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and… Show more Provide payroll information by collecting time and attendance records. Maintain employee information by entering and updating employment and status-change data. Provide secretarial support by entering, formatting, and printing information; organizing work, answering the telephone; relaying messages; and maintaining equipment and supplies. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Perform other duties and functions as assigned. Show less
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Internship
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Jan 2007 - May 2007
Crisis intervention and emotional support Planning and assist with safety and protection, including applying for restraining orders. Assist with restitution, witness fees, and filing Victim of Violent Crime Compensation claims. Assisted with property return and intervention with employers and creditors. Responsible for applying for notification of an inmate's status. Coordinated arrangements for transportation to court and child care, if necessary. Specialized services for… Show more Crisis intervention and emotional support Planning and assist with safety and protection, including applying for restraining orders. Assist with restitution, witness fees, and filing Victim of Violent Crime Compensation claims. Assisted with property return and intervention with employers and creditors. Responsible for applying for notification of an inmate's status. Coordinated arrangements for transportation to court and child care, if necessary. Specialized services for victims of domestic violence, sexual assault, gang and juvenile violence, child victims and witnesses, elderly and disabled victims, and survivors of homicide and motor vehicle homicide victims. Show less Crisis intervention and emotional support Planning and assist with safety and protection, including applying for restraining orders. Assist with restitution, witness fees, and filing Victim of Violent Crime Compensation claims. Assisted with property return and intervention with employers and creditors. Responsible for applying for notification of an inmate's status. Coordinated arrangements for transportation to court and child care, if necessary. Specialized services for… Show more Crisis intervention and emotional support Planning and assist with safety and protection, including applying for restraining orders. Assist with restitution, witness fees, and filing Victim of Violent Crime Compensation claims. Assisted with property return and intervention with employers and creditors. Responsible for applying for notification of an inmate's status. Coordinated arrangements for transportation to court and child care, if necessary. Specialized services for victims of domestic violence, sexual assault, gang and juvenile violence, child victims and witnesses, elderly and disabled victims, and survivors of homicide and motor vehicle homicide victims. Show less
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Texas State University
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United States
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Higher Education
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700 & Above Employee
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Teacher Assistant
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Sep 2005 - Nov 2006
Assisted in annual registration process. Performed receptionist duties, such as, answering phones, filing, and scheduling appointments. Was responsible for room reservations in the Student Involvement Center. Provided information on training, workshops, resources and publications available in the center. Aided in the process of student data requests. Performed other duties and function as assigned. Assisted in annual registration process. Performed receptionist duties, such as, answering phones, filing, and scheduling appointments. Was responsible for room reservations in the Student Involvement Center. Provided information on training, workshops, resources and publications available in the center. Aided in the process of student data requests. Performed other duties and function as assigned.
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Education
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Texas State University
Bachelor of Arts - BA, Criminal Justice and Corrections -
Texas Southern University
Masters, Public Administration -
2007 - 2008 Texas State University
Masters, Criminal Law -
Texas State University
BA, Criminal Justice