Associate Consultant

• Sep 2022 - Present

Project Coordinator/ Business Analyst

• Jun 2021 - Nov 2022

Academic Tutor

• Feb 2019 - Dec 2021

• Developed course guide and assessment materials for graduate students • Coordinated lab sessions for over 150 graduate students • Assisted lecturer in the class by helping students solve in-class exercises and answer their queries. • Motivated students and helped them improve analytical skills at consultation sessions • Graded assessments and provided constructive feedback to over 200 students • Developed course guide and assessment materials for graduate students • Coordinated lab sessions for over 150 graduate students • Assisted lecturer in the class by helping students solve in-class exercises and answer their queries. • Motivated students and helped them improve analytical skills at consultation sessions • Graded assessments and provided constructive feedback to over 200 students

Business Analyst

• Nov 2020 - May 2021

Client: North Queensland Bulk Ports Client: North Queensland Bulk Ports

Business Analyst

• Nov 2019 - May 2020

• Implemented Agile methodology to meet changing market conditions • Engaged in writing user stories, acceptance criteria, and planning sprints to ensure the business continuity • Coordinated User Acceptance Testing with end-users • Modelled "as-is" and "to-be" processes using BPMN • Conducted workshops for requirement elicitations • Collaborated with the key stakeholders and engaged in risk mitigation to ensure reduce effects of threats • Introduced ETL tools for data extraction and cleaning to eliminate manual redundancies • Enabled data-driven solutions by analysing trade-offs in solution sets

Data Preparation Staff

• Jan 2019 - May 2019

• Organized and delivered confidential documents for digitization to improve data accessibility • Tracked, sorted and catalogued files by employing Excel tools • Organized and delivered confidential documents for digitization to improve data accessibility • Tracked, sorted and catalogued files by employing Excel tools

Technology Analyst

• Mar 2018 - Jun 2018

• Collaborated with the business for requirement elicitation and translated those into technical documents.• Assessed and prioritized deliverables based on customer satisfaction, costs, and time and managed the team to deliver prompt solutions• Resolved technical issues and coordinated with the release management team to ensure accurate deployment of application by ensuring quality, scheduling releases, and drafting contingency plans.

Senior Software Engineer

• Nov 2016 - Mar 2018

• Consultant with experience in enhancing business analytics and reporting capabilities by gathering and analyzing application data to present standing reports and suggest improvements.• Developed application to automate report extraction and reduced manual efforts by 5 hours a day.• Minimized resource redundancy by developing training manuals to mitigate repetitive incidents by 40%.

Software Engineer

• Nov 2014 - Nov 2016

• Partnered with key stakeholders in development and support, unit testing and documentation of processes to set the framework for operations and troubleshooting mechanisms• Took ownership for ETL processes for clients in varying timezones and provided prompt support till successful completion• Optimized daily operations by providing a permanent fix for repetitive process failures and reduced process time by 4 hours• Streamlined design of dashboards and reporting solutions to enable historical data analysis and aid in forecasting operations

Trainee

• Jun 2014 - Oct 2014

• Developed a Travel itinerary planning application as part of a Capstone project using .NET and SQL• Developed an Employee On-boarding application for a project using PEGA systems• Reduced application processing time by 10% by streamlining on-boarding process• Awarded High performer (HP) index