Experience

The Tryst Trading Company
• United States
• Restaurants
• 1 - 100 Employee
• CCP

  • Apr 2023 - Present


Cognizant

• Uzbekistan
• Education
• 1 - 100 Employee

• Business Analyst

  • Aug 2020 - Mar 2021

  Lead the effort for requirement gathering, Review of the design, account strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products. Weekly sync-up meetings with the engineering team. Lead the effort for requirement gathering, Review of the design, account strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products. Weekly sync-up meetings with the engineering team.



Credit Suisse

• Switzerland
• Banking
• 700 & Above Employee

• Quality Assurance Tester - ServiceNow Specialist

  • Mar 2019 - Aug 2020

   Based on the Steller performance in the previous 2 years, I was selected for an onsite project (Warsaw, Poland) and to support the onshore product development team. Led effort from the QA team to implement an automated CI/CD delivery process.  Being one of the certification holders in the ServiceNow admin tool (Clod platform which supports ITSM and helps automate enterprise workflows), I was responsible for ensuring the quality delivery of Dome9 services, Vulnerability Management, Security incidents, SECOPs, and Performance analytics modules  Executed test cases on various service request modules like Slack Jenkins MFA accounts, CCMS New User account, AWS account.  Presented a weeklong knowledge transfer session to the peers about the established QA process and mentored new members of the team with daily information sessions about the fundamentals of QA testing and ServiceNow Platform. Show less

• Quality Assurance Specialist

  • Jul 2015 - Feb 2019

   Led the test cases designing, executing, and documenting the bug reports for various ServiceNow modules such as Incident Module, Change Management, Problem Management, Release Management, and Configuration Management Database (CMDB).  Single-handedly completed QA testing for the entire GCTO project which had more than 200 JIRAs and 10 releases while communicating with the business analysis team and product development team.  Effectively adopted the agile methodology during the project transformation phase. Completed more than 800 JIRAs &35 releases.  Provided regular test reports to the client building a trustworthy relationship which helped in extending the project duration. Show less