Experience

ASC Trust
• Guam
• Financial Services
• 1 - 100 Employee
• Operations Specialist

  • Mar 2021 - Present


Dusit Thani Guam Resort

• United States
• Hospitality
• 1 - 100 Employee

• Employee Engagement Manager

  • Sep 2018 - Sep 2020

  - Design and maintain an effective employee engagement framework to support the company goals and vision- Lead various forms of internal communications; exemplifying strong oral and written communication skills through emails, department head meetings and town hall meetings to engage our diverse workforce, celebrate success and recognize organizational accomplishments- Effectively manage Human Resources Employee Engagement financial budget with the attention to monthly expenditures; worked within the budget to meet HR engagement company goals - Coordinate monthly and annual recognition awards and employee events (Employee of the Month/Year, Supervisor/Manager of the Quarter/Year, Annual Employee Appreciation Party, etc.)- Oversee the Employee Engagement Committee; which included collaborating with colleagues at all levels, including colleagues from all departments such as Engineering, Finance, Rooms, Sales & Marketing, Food & Beverage- Coordinates with executives and support staff to ensure high performance, customer service-oriented work environment Show less

• Event Coordinator

  • Nov 2017 - Sep 2018

  - Manage and maintain professional client relationships to maximize company goals and sales objectives- Perform site inspections for potential clients while showcasing knowledge of hotel’s services and amenities- Provide creative and innovative input to further enhance the guest experience - Assisted with the creation and development of contracts, addendums and floor-plans- Assisted in the execution of outstanding and memorable client events

• Sales Coordinator & Administrative Assistant

  • Aug 2016 - Jul 2017

  - Time management and maintenance through Microsoft Outlook Email & Calendar- Ensure all materials and reports for signature are accurate, complete, and in compliance - Respond and keep record of all solicitation requests- Coordinate photo/video shoots; create photo/video shoot schedule; ensure that all shoots are in accordance with Dusit International Corporate Standards- Keeps promotional materials ready by coordinating with graphic artists; inventory stock; placing orders; verifying receipt- Provide creative input and contribution necessary for all marketing collateral- Manages all guest reviews and inquires via online travel agency web-sites such Trip Advisor and Review Pro Show less

• Accounts Payable

  • Mar 2016 - Jul 2016

  - Charge expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.- Manage and monitor vendor accounts; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.- Maintain accounting ledgers by verifying and posting account transactions on a monthly basis.- Verifies vendor accounts by reconciling monthly statements and related transactions. Show less