Experience

Telios Corporation

• United States
• Design Services
• 1 - 100 Employee

• Receptionist

  • Mar 2017 - Present



Smartlink Group

• United States
• Telecommunications
• 400 - 500 Employee

• Project Coordinator

  • Nov 2015 - Feb 2017

  Ensure accurate and timely data entry for preparing status reports, and maintain documents and data that can be pulled for project files Research and correct Account Receivable and resolved discrepancies Track and manage contemplated change notices orders in database informed Project manager and teammates about project status and issues that may impact client relation Track and completes project deliverables, and maintain vendors files and documentation thoroughly and accurately Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Fraud Analyst II

  • Jan 2015 - Nov 2015

  Identifies and analyzes the debit/atm card fraud cases and card holder information. Communicates with merchants and cardholders to ensure their account safety and prevent loss. Investigates and analyzes the causes, methods and process of fraud activities and generates debit/atm card fraud prevention and analysis reports. Making inbound and outbound calls, data entry Identifies and analyzes the debit/atm card fraud cases and card holder information. Communicates with merchants and cardholders to ensure their account safety and prevent loss. Investigates and analyzes the causes, methods and process of fraud activities and generates debit/atm card fraud prevention and analysis reports. Making inbound and outbound calls, data entry



Staffmark ( R&L Carries)

• Dallas/Fort Worth Area

• Customer Service Representative

  • Jan 2014 - Nov 2014

  Maintain a good working relationship with responding to all inquires Responded to clients through email or phone data entry and customer service, taking incoming calls and making outbound calls Coordinated last minute shipping request with the transportation department Schedule appointments for delivery of freight and located missing freight, dispatch calls prepare reports concerning customer service activites Maintain a good working relationship with responding to all inquires Responded to clients through email or phone data entry and customer service, taking incoming calls and making outbound calls Coordinated last minute shipping request with the transportation department Schedule appointments for delivery of freight and located missing freight, dispatch calls prepare reports concerning customer service activites



Bank of America

• United States
• Banking
• 700 & Above Employee

• MLO Post Closing Specialist

  • Jul 2012 - Feb 2014

  Organized and processed over 700 mortgage documents, through AS400 Exceed daily departmental quota by 20%, data entry,review and prepped closing packages Prepared correspondence and performed various other clerical and administrative duties Obtained missing and pending items Scanned and indexed documents into database Audited documents, prepped and routed loans to different banks Created Excel spreadsheets and maintain data Organized and processed over 700 mortgage documents, through AS400 Exceed daily departmental quota by 20%, data entry,review and prepped closing packages Prepared correspondence and performed various other clerical and administrative duties Obtained missing and pending items Scanned and indexed documents into database Audited documents, prepped and routed loans to different banks Created Excel spreadsheets and maintain data