Shallu Rai

Duty Manager at Royal Sussex County Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brighton and Hove Area, UK
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
  • French Elementary proficiency

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Bio

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Credentials

  • Personal Licence
    Birmingham City Council
    Oct, 2015
    - Oct, 2024

Experience

  • Royal Sussex County Hospital
    • United Kingdom
    • Medical Practices
    • 1 - 100 Employee
    • Duty Manager
      • Jun 2021 - Present
  • University of Gloucestershire
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • PHD Student
      • Oct 2019 - Sep 2023

    • Researcher PHD Student
      • Oct 2019 - Sep 2023

  • CHAULAS LIMITED
    • Retail
    • Business Manager
      • Sep 2016 - Oct 2019

      Ensuring the compliance of health and safety regulations · Maintaining current customer loyalty and business performance · Determining levels of customer satisfaction via social media and responding to queries · Analysing company's financial well being and performance with respect to budgets. · Managing staff with respect to on-going training, motivation and conducting performance reviews · Researching local markets for prospective clients and agreeing to promotional strategies Show less

  • MAHARAJA RESTAURANT LIMITED
    • United Kingdom
    • Restaurants
    • Business Development Manager
      • Sep 2014 - Jun 2016

      Assessed staff performance and ensured that deadlines were met with respect to reports, accounting and service · Developed business and products through social media networks, such as Facebook · Researched new product developments with interested clients · Edited marketing literature · Implemented loyalty and various promotion schemes Assessed staff performance and ensured that deadlines were met with respect to reports, accounting and service · Developed business and products through social media networks, such as Facebook · Researched new product developments with interested clients · Edited marketing literature · Implemented loyalty and various promotion schemes

  • Grow more limited
    • India
    • Biotechnology Research
    • 1 - 100 Employee
    • Business Development Manager
      • Dec 2014 - May 2016

      Full-time job with a remit to improve the profitability of the business and to identify ways in which sales could be increased Responsibilities · Determined the overall budget with the concordance of senior management · Planned changes in menus and trained staff to adjust to these changes · Managed staff and the allocation of duties during shifts · Dealt with customer complaints, special service requests · Advised on health, food and safety regulations · Maintained stock levels · Promoted business initiatives through networking, focused entertainment events and exhibitions Show less

Education

  • University of Gloucestershire
    Doctor of Philosophy - PhD, Marketing, Events & Law
    2019 - 2023
  • University of Birmingham
    Master of Science (MSc), Hospitality Administration/Management
    2010 - 2014
  • Punjab Technical University
    Bsc in Hotel Management, Hospitality Administration/Management
  • border security force, india

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