Experience

Relinns Technologies

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Manager

  • Aug 2023 - Present

  Chandigarh, India



PRIMO CHEMICALS LIMITED

• India
• Chemical Manufacturing
• 1 - 100 Employee

• Executive

  • Mar 2022 - Jun 2023

  Chandigarh, India



Aditya Birla Fashion and Retail Ltd.

• India
• Retail Apparel and Fashion
• 700 & Above Employee

• Team Coach

  • Aug 2021 - Feb 2022

  Chandigarh, India *Implemented effective training programs to enhance the skills and knowledge of team members, resulting in increased productivity and improved customer satisfaction. *Established performance goals and conducted regular performance evaluations, providing constructive feedback and implementing strategies to drive individual and team performance. *Achieved and exceeded sales targets by implementing sales strategies, analyzing market trends and identifying opportunities to… Show more *Implemented effective training programs to enhance the skills and knowledge of team members, resulting in increased productivity and improved customer satisfaction. *Established performance goals and conducted regular performance evaluations, providing constructive feedback and implementing strategies to drive individual and team performance. *Achieved and exceeded sales targets by implementing sales strategies, analyzing market trends and identifying opportunities to maximize revenue. *Ensured an outstanding customer experience by fostering a customer centric culture, resolving escalated customer issues, and maintaining strong relationships with VIP clients.

• Advisor

  • Jun 2017 - Jul 2021