Shallon Johnson
Driver's license Examiner at Tennessee Department of Safety- Claim this Profile
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Bio
Jeannine H.
Shallon is a thoughtful, thorough technical operator whose knowledge and hard work impact colleagues within her immediate work group and individuals in complementary departments. Her history with the company predates my own and I value insight and assistance gained from her.
Jeannine H.
Shallon is a thoughtful, thorough technical operator whose knowledge and hard work impact colleagues within her immediate work group and individuals in complementary departments. Her history with the company predates my own and I value insight and assistance gained from her.
Jeannine H.
Shallon is a thoughtful, thorough technical operator whose knowledge and hard work impact colleagues within her immediate work group and individuals in complementary departments. Her history with the company predates my own and I value insight and assistance gained from her.
Jeannine H.
Shallon is a thoughtful, thorough technical operator whose knowledge and hard work impact colleagues within her immediate work group and individuals in complementary departments. Her history with the company predates my own and I value insight and assistance gained from her.
Credentials
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Google IT Support
GoogleDec, 2022- Oct, 2024 -
IT Security: Defense against the digital dark arts
GoogleDec, 2022- Oct, 2024 -
Creating a Positive Customer Experience
LinkedInNov, 2022- Oct, 2024 -
Well-Being in the Workplace
LinkedInNov, 2022- Oct, 2024 -
System Administration and IT Infrastructure Services
GoogleMay, 2022- Oct, 2024 -
Operating Systems and You: Becoming a Power User
GoogleDec, 2021- Oct, 2024 -
The Bits and Bytes of Computer Networking
GoogleSep, 2021- Oct, 2024 -
Technical Support Fundamentals
GoogleJun, 2021- Oct, 2024
Experience
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Tennessee Film, Entertainment and Music Commission
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United States
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Government Administration
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1 - 100 Employee
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Driver's license Examiner
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Apr 2011 - Present
Build repore and effectively communicate with customers assisting them with determining elgibility of licensure. Lead the communication efforts to inform customers of various laws, rules, and regulations to make applying for licensensing determinations. Provide road tests, perform eye exams, and score written examinations for new dirver licenses or renewals. Collaborate with team members to resolve customer concerns to ensure an outstanding experience for each customer. Plan, coordinate, and advise on work efforts, interpret guidelines, give guidance and work with customers to reach mutual conscensus. Provide training and mentorship to new hires, ensuring a consistent and effective customer experience. Manage customer concerns by maintaing continuous education focused on application procedures, laws, and driving test processes, resulting in the ability to successfully counsel applicants with failed test results. Accurately collect license fees, account for all financial transactions, ensuring proper payment and amounts follow state guidelines. Show less
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Zumba Instructor
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Jan 2009 - Present
Teaching people how to ditch the party and join the workout, by using latin moves and fusing them with hip hop and other world beats. Teaching people how to ditch the party and join the workout, by using latin moves and fusing them with hip hop and other world beats.
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Education
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2002 - 2004
Middle Tennessee State University (MTSU)
BS, Electronic Media Production -
2000 - 2002
Southwest Tennessee Community College
AS, General Studies -
1995 - 1996
Bradley University
Communication, General
Community
