Experience

DSS, Inc.

• United States
• IT System Custom Software Development
• 300 - 400 Employee

• Quality Assurance Automation Engineer, Jr.

  • May 2022 - Present

  · Develops script-based and action-based automated tests using Katalon · Reviews regression test scripts written by QA staff for assigned internal QA projects · Monitors verification of product functionality · Monitors day-to-day activities and workloads of assigned Product Line (PL), QA staff · Provides weekly metrics to Quality Assurance management

• Quality Assurance Analyst II

  • Jan 2021 - Apr 2022

  · Created and maintained Master Test Plans outlining the objective, scope, approach and focus of the testing effort · Created/Executed manual and predefined automated tests (200+) on assigned products/projects · Utilized MySQL to query/insert/update SQL DB, and Swagger to test APIs when verifying input/output of test scenarios · Reported, defined, and analyzed defects found (30% Bugs, 16% Reworks) during testing or reported by clients · Tracked defects and drove resolution utilizing… Show more · Created and maintained Master Test Plans outlining the objective, scope, approach and focus of the testing effort · Created/Executed manual and predefined automated tests (200+) on assigned products/projects · Utilized MySQL to query/insert/update SQL DB, and Swagger to test APIs when verifying input/output of test scenarios · Reported, defined, and analyzed defects found (30% Bugs, 16% Reworks) during testing or reported by clients · Tracked defects and drove resolution utilizing Jira, a defect tracking system · Participated in daily stand-up meetings and live software demonstrations for assigned product lines · Provided mentoring to junior members for assigned team

• Quality Assurance Analyst I

  • Jun 2019 - Dec 2020

  · Created basic test scripts/cases to standard · Executed predefined manual tests (75) on assigned products/projects · Assessed current manual QA processes and made recommendations for enhancements. · Developed SQL queries to extract data necessary for QA tasks. · Reported and defined defects found (18.6% Bugs) during testing or reported by clients · Tracked defects utilizing Jira, a defect tracking system · Participated in daily stand-up meetings for assigned product lines



ProLogic Redemption Solutions, Inc.

• Delray Beach, Fl

• IT Quality Assurance Analyst

  • Jul 2014 - Oct 2018

  · Identified test requirements, mapped test case requirements and designed test coverage plan · Developed, documented, and maintained functional test cases, test data, and data validation · Executed and evaluated manual and automated test cases and reported test results · Performed Functional, Boundary, Integration, Regression and Performance testing on POS terminals and web-based applications · Utilized QA tools such as JIRA, Redmine, SoapUI, Eclipse and Selenium · Isolated… Show more · Identified test requirements, mapped test case requirements and designed test coverage plan · Developed, documented, and maintained functional test cases, test data, and data validation · Executed and evaluated manual and automated test cases and reported test results · Performed Functional, Boundary, Integration, Regression and Performance testing on POS terminals and web-based applications · Utilized QA tools such as JIRA, Redmine, SoapUI, Eclipse and Selenium · Isolated, replicated, and reported defects and verified defect fixes through regression testing Show less · Identified test requirements, mapped test case requirements and designed test coverage plan · Developed, documented, and maintained functional test cases, test data, and data validation · Executed and evaluated manual and automated test cases and reported test results · Performed Functional, Boundary, Integration, Regression and Performance testing on POS terminals and web-based applications · Utilized QA tools such as JIRA, Redmine, SoapUI, Eclipse and Selenium · Isolated… Show more · Identified test requirements, mapped test case requirements and designed test coverage plan · Developed, documented, and maintained functional test cases, test data, and data validation · Executed and evaluated manual and automated test cases and reported test results · Performed Functional, Boundary, Integration, Regression and Performance testing on POS terminals and web-based applications · Utilized QA tools such as JIRA, Redmine, SoapUI, Eclipse and Selenium · Isolated, replicated, and reported defects and verified defect fixes through regression testing Show less



Rezolve Group

• Sacramento, California Area

• Product Sales Specialist

  • Dec 2013 - Apr 2014

  · Negotiated tender and contract terms and conditions to meet both client and company needs · Conducted quality check on client FAFSA applications before submission to the Department of Education • Worked on after-sales support services and provided technical back up as required · Negotiated tender and contract terms and conditions to meet both client and company needs · Conducted quality check on client FAFSA applications before submission to the Department of Education • Worked on after-sales support services and provided technical back up as required



ProLogic Redemption Solutions, Inc.

• IT Quality Assurance Analyst

  • Jul 2013 - Nov 2013

  · Executed and evaluated manual and automated test cases and reported test results · Isolated, replicated, and reported defects and verified defect fixes

• Technical Support Representative

  • Mar 2013 - Jun 2013

  · Provided first-level technical support for digital marketing platform supporting U.S. and international retailers · Troubleshoot hardware and connectivity issues for proprietary system in UNIX environment · Escalated issues as needed and maintained communication with customer and technical teams · Extensively utilized Remedy to record and track issues



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Security Forces Specialist

  • Sep 2003 - Sep 2009

  · Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scanned status charts and computer screen to determine units available · Utilized discretion and judgment and screened incoming calls and correspondence · Processed, controlled and maintained seized evidence packages · Established policies coordinated training and managed military customs program · Prepared briefs and participated in… Show more · Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scanned status charts and computer screen to determine units available · Utilized discretion and judgment and screened incoming calls and correspondence · Processed, controlled and maintained seized evidence packages · Established policies coordinated training and managed military customs program · Prepared briefs and participated in various meetings related to chief of operations · Corresponded as liaison between local community, executives, and law enforcement for military base projects and events · Evaluated all third-party paperwork, i.e. police blotters and reports, prior to executive approval Show less · Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scanned status charts and computer screen to determine units available · Utilized discretion and judgment and screened incoming calls and correspondence · Processed, controlled and maintained seized evidence packages · Established policies coordinated training and managed military customs program · Prepared briefs and participated in… Show more · Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scanned status charts and computer screen to determine units available · Utilized discretion and judgment and screened incoming calls and correspondence · Processed, controlled and maintained seized evidence packages · Established policies coordinated training and managed military customs program · Prepared briefs and participated in various meetings related to chief of operations · Corresponded as liaison between local community, executives, and law enforcement for military base projects and events · Evaluated all third-party paperwork, i.e. police blotters and reports, prior to executive approval Show less