Experience

Maritime Transport Ltd

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Customer Service Supervisor

  • Oct 2020 - Present



Wincanton

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Supervisor

  • Sep 2014 - Oct 2020



CEVA Logistics

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Compliance Manager

  • Sep 2012 - Aug 2014

  Management of 3rd party hauliers inclusive of compliance, supplier management, process development and management of required quality standards across the fleet. Risk management of fleet compliance and liaison with the customer to ensure customer standards are met. Management of 3rd party hauliers inclusive of compliance, supplier management, process development and management of required quality standards across the fleet. Risk management of fleet compliance and liaison with the customer to ensure customer standards are met.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Contract Supervisor

  • Feb 2011 - Apr 2012

  As part of a collaboration between DHL Consumer and DHL Industrial responsible for the contract management and allocation of British Gypsum deliveries within the East Anglian region along with overspill into other regions

• Traffic Planner

  • Feb 2010 - Feb 2011

  During this stage of employment working as key member of a team working in partnership between Consumer network and Tradeteam with AB Inbev.

• Senior Traffic Planner

  • Sep 2009 - Feb 2010

  Working in a very busy transport environment which is operating 24/7, some 30 vehicles and circa 65 drivers. Key account customers include Silver Spoon, La Doria Foods and NHS Supply Chain.

• Contract Supervisor

  • Nov 2008 - Sep 2009

  Responsible for the Weetabix contract undertaken by DSC as part of a 4PL solution for the client.

• Human Resources Manager

  • Aug 2007 - Nov 2008

  Managing HR processes and procedures for 110 employees in various employment grades and skill.

• Reginal Pallet Controller

  • Jun 2006 - Aug 2007

  Following the DHL acquisitions of Exel Plc, the new management structure was decentralised and strategic regions created and a regional pallet management system introduced. The new systems required a comprehensive depot level training programme to transfer pallet management to local depot level

• National Pallet Control/Projects

  • Oct 2004 - May 2006

  Based within Central Admin and Finance in Ipswich, the National Pallet Control covered the vital role of Pallet Management and Finance for 35 separate locations throughout the UK. This role involved a detailed knowledge of Pallet Control / Financial Reporting processes with an overall brief of both cost containment and reduction



Securicor Omega Logistics

• Customer Service Supervisor

  • Jul 2001 - Sep 2004

  (TUPE, company now trading as DHL Exel Supply Chain)The Customer Service Team based at Ipswich was created to provide a central client relationship and flow of operational information thereby production of operational KPI and the effective management of legal PODs and other documentation

• Early Career Summary

  • Jul 1997 - Jul 2001

  (TUPE, company now trading as DHL Exel Supply Chain)Various junior roles within the Securicor Business including, IT Support Services, Credit Control and various other Clerical and IT related roles