Experience

Guard Safety

• New Zealand
• Professional Training and Coaching
• 1 - 100 Employee

• Business Manager

  • Sep 2018 - Present

  • Assessing areas to improve efficiencies within the business• Creating business efficiencies through systems and management tools• Planning and managing projects, tracking progress, profitability and feedback• Increasing project efficiencies and timings• Client relationship management• Overseeing project related tasks of team members• Researching business development opportunities• Assisting in product development and potential sales opportunities • Website content management • Managing promotional and advertising opportunities• Compiling proposals, grant applications, budgets, project timelines, reports etc.• Health and Safety event management



Horizon Research Ltd

• New Zealand
• Market Research
• 1 - 100 Employee

• Market Research Analyst

  • May 2016 - May 2017

  *Responsible for survey design, product development and best-value research options for the company and clients*Collected and analysed data from surveys and external sources, established consumer profiles and preferences, forecast trends and consumer demand and produced detailed written reports by producing valuable insights*Assisted in the product development of new research packages*Managed allocated client requirements and relationships*Managed and maintained relationships with external providers*Identified and actualized sales opportunities*Designed questionnaires (Quantitative) as well as discussion guides (Qualitative)*Loaded and tested surveys on the online research platform to ensure high research quality standards*Authored and transmitted survey invitations to targeted respondents.*Managed sample quotas for surveys*Worked with external IT providers to resolve system issues and further developed the online research platform*Conducted in-depth interviews



Ipsos in South Africa

• South Africa
• Market Research
• 100 - 200 Employee

• Senior Research Executive

  • Aug 2015 - Dec 2015

  • Planning and managing the execution of the research process • Client liaison• Overseeing project related tasks of team members• Providing training and guidance for team members• Questionnaire design & testing• Compiling project briefing documentation• Briefing of field managers/interviewers• Designing Tables, Analysis Plan and Coding (Tabspec, Analysis Plan, Data Request, Report Design)• Report conceptualization and interpretation of quantitative and qualitative research reports



University of South Africa/Universiteit van Suid-Afrika

• South Africa
• Higher Education
• 700 & Above Employee

• Independent Researcher

  • Apr 2015 - May 2015

  Freelance Researcher employed to:Moderate Focus groupsCompile Qualitative reports Freelance Researcher employed to:Moderate Focus groupsCompile Qualitative reports



Ipsos in South Africa

• South Africa
• Market Research
• 100 - 200 Employee

• Independent Researcher

  • Mar 2015 - Apr 2015

  Freelance Researcher employed to:Combine and analyze data-setsCompile reports (Quant & Qual)Interpret report resultsEdit reports Freelance Researcher employed to:Combine and analyze data-setsCompile reports (Quant & Qual)Interpret report resultsEdit reports



Columinate | InSites Consulting

• South Africa
• Market Research
• 1 - 100 Employee

• Research Specialist

  • Jan 2015 - Feb 2015



Unisa Directorate for Counselling, Career & Academic Development (DCCAD)

• Independent Researcher

  • Aug 2014 - Nov 2014

  Contracted to conduct a client satisfaction research study for the DCCAD at Unisa including:Project design and setupSamplingData collectionAnalysisReport writingPresentation of results Contracted to conduct a client satisfaction research study for the DCCAD at Unisa including:Project design and setupSamplingData collectionAnalysisReport writingPresentation of results



Ask Afrika (Pty) Ltd

• South Africa
• Market Research
• 100 - 200 Employee

• Research Executive

  • Apr 2013 - Feb 2014

  Project manager of various market research projects (International and Local clients) across industries including:• FMCG• Retail• Telecommunications • Media• Government• FinanceExperience in market research studies including:• Customer satisfaction• Employee satisfaction• Product testing/assessment• Corporate Social Investment Programme Evaluation• Retail audits• Segmentation studies• Usage & Awareness studiesExperience in the following market research methodologies:• CATI• CAPI• PAPI• Focus groups• In-depth Interviews• MROC’s• Conventional Mystery Shopping• Video Mystery Shopping• Customer Intercepts• Desk researchPlanning and managing the execution of the research process including budget and timelines Writing research proposals Designing quantitative questionnairesDesigning qualitative focus group- and in-depth interview discussion guides Compiling project briefing documentationBriefing of field managers/interviewersConducting in-depth interviews and moderating focus group discussions Conducting benchmark research Interpretation and writing of quantitative and qualitative research reports



Lifeline

• Volunteer counsellor

  • Sep 2012 - Apr 2013

  Counsellor at Lifeline Counsellor at Lifeline



Brita De Robillard

• Part-time tutor

  • Jan 2010 - Nov 2012

  Tutor to a Gr.7 pupil (Currently in Gr.10) Tutor to a Gr.7 pupil (Currently in Gr.10)



UNICA

• Teachers Assistant

  • Apr 2012 - Sep 2012

  General aid and assistance to teacherAssistance and supervision of class work Supervision on playgroundTeaching new learning skill techniques Preparing class schedules General aid and assistance to teacherAssistance and supervision of class work Supervision on playgroundTeaching new learning skill techniques Preparing class schedules