Shalaia Walters

Instructional Services Coordinator - Workload and Room Assignments at Mt. Hood Community College
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Instructional Services Coordinator - Workload and Room Assignments
      • Sep 2022 - Present

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Asst. Technical Scheduler
      • Jun 2019 - Present

      -Collaborate closely with Asst. Principal to strategically determine what courses will be offered each school year for two comprehensive high schools and one career technical school with an emphasis on equity. -Develop and create materials to assist students with course selection. -Build and digitally create the schedule and sections for two high schools. -Develop year-long plans based on 800+ data points for 900+ stakeholders. -Craft in-depth analysis reports to counselors to identify where stakeholder support is needed for continued planned success with scheduling. -Track key performance indicators to craft reports with in-depth data tracking. -Analysis and tracking of 800+ transcripts to ensure students are on track to graduate and make any necessary schedule changes. -Manage, maintain, and evaluate all credit recovery enrollments and completions. -Provide exemplary customer service through emotional and educational support to our students and assist counselors and other departments– over 50+ stakeholders– consistently. Wherever it’s needed.

    • Student Management Secretary
      • Jun 2010 - Jun 2019

      Secretarial Support - perform a wide range of general office administrator and clerical tasks. Prepare, maintain and assist in the disposition of files and records. Input, operate and maintain electronic databases and files as assigned. Answer telephones, directly assist or route callers to the proper office/person, and make calls to parents and community members. Enter/update computer records. Assist students, teachers, parents, volunteers, and community members as needed. Student Attendance - Student Attendance/Transportation - Backup attendance office. Work with the transportation department to coordinate transportation for all of our students. Troubleshoot any transportation issues. Student Registration - register all new students. Student ID’s as well. Educational Staff Support - Provide assistance with student supervision, such as in-school suspension and detention, and with overseeing student safety. Coordinate and process program and school field trips. Student Management - process all referrals, and expulsions; track all detentions; work directly with campus monitors and school resource officer. Create fire drill and in-school suspension schedules for the year. Responsible for the health room and student parking as well. I provide a great deal of emotional and educational support to our students as well as assisting wherever it's needed whenever it's needed. Kept minutes for the safety committee.

  • Alder Creek Middle School
    • Milwaukie, Oregon, United States
    • Technical Assitant
      • Sep 2008 - Jun 2010

      State testing coordinator - responsible for staff training, state test scheduling, and proctoring for over 650 students. Back up to the attendance and assistant principal's secretaries - duties included assigning student lockers, creating student schedules in the computer, doing daily attendance for the entire student body, making phone calls to homes of students who have been marked absent but not called out by a parent; helping to create the master schedule for the entire school year for all students and staff, entering student behavior referrals into eSIS and SWIS. Supervision of outside lunch for over 650 students (split into two lunches). Library/media tech - checking out/in library and textbooks, as well as ordering new books. Technology support - Assisted our technology person with troubleshooting computer issues in three computer labs. Acquisition of business and community support for the positive behavior program - coordinated mass mailings, created letters and made phone calls to obtain financial support from those in the local community to help encourage our students to make better choices.

  • Holiday Retirement
    • Salem, Oregon, United States
    • Workers' Compensation Specialist
      • Oct 2007 - Sep 2008

      Responsible for monitoring claims in multiple state jurisdictions, and all western provinces of Canada. In monopolistic states, worked with the state agencies directly for processing and settling claims. Assigned transitional duty tasks and worked with the communities to return injured employees to work in a timely manner. Acted as the liaison between the insurance company, the community, and the employee to ensure the claim continued to move toward closure. Worked with payroll, benefits, and H.R. departments as needed on employee issues related to the work comp claims. Performed training to approximately 60 employees monthly ( at regional meetings on work comp and safety). Visited communities throughout the U.S. and Canada to train on work comp and safety processes/procedures. Acted as primary contact for work comp drug testing programs, including notifying the community managers of positive test results. Provided feedback to the department manager and safety coordinator regarding work comp claims.

Education

  • Southern New Hampshire University
    Bachelor of Arts - BA, Public Relations, Advertising, and Applied Communication
    2020 - 2023
  • University of Connecticut
    1990 - 1994
  • Danbury High School
    1987 - 1990

Community

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