Shakti Saxena

Manager of Operations at Vcare Call Centers India Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Ghaziabad, Uttar Pradesh, India, IN
Skills

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Experience

  • Vcare Call Centers India Private Limited
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Manager of Operations
      • Sep 2016 - Present

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • AM TRAINING
      • Feb 2014 - Oct 2015

      Customer Service AND WRITTEN COMMUNICATION Customer Service AND WRITTEN COMMUNICATION

  • Connect India
    • Training AM
      • Aug 2012 - May 2013

      Training and Quality teams formation, planning and execution. Training and Quality teams formation, planning and execution.

  • Startek India
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr trainer
      • Jul 2009 - Jul 2012

      Process Training, Content Development, Business reviews Floor Performance, training operations Process Training, Content Development, Business reviews Floor Performance, training operations

  • Tech Mahindra
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr trainer
      • Aug 2006 - Feb 2009

      Business reviews, NHBs, Refreshers, Content Writting, Team handling, Floor Performance Business reviews, NHBs, Refreshers, Content Writting, Team handling, Floor Performance

  • Galaxy commercial limited
    • New delhi
    • Sr ex & trainer
      • Jan 2005 - Apr 2006

Education

  • JKG School Ghaziabad
    Bachelor of Commerce (B.Com.)

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