Experience

PGS

• Norway
• Oil and Gas
• 700 & Above Employee

• HR Advisor

  • Nov 2021 - Present



HH Global

• United Kingdom
• Advertising Services
• 700 & Above Employee

• HR Advisor

  • Nov 2020 - Nov 2021

  Leatherhead, England, United Kingdom



PGS

• Norway
• Oil and Gas
• 700 & Above Employee

• Senior HR Administrator EAME

  • May 2018 - Nov 2020

  Weybridge, Surrey, United Kingdom Recruitment and New Joiners • Screening CVs and assisting Management with selection • Leading Interviews • Providing assistance to Management in creating Job Descriptions • Issuing Contracts and Ensuring Right to Work and Referencing has been completed • Delivering Induction to all new starters • Providing advice and support to managers and employees on the International Assignment policy • Conducting Exit Interviews Employee Relations • Furlough: Conducting… Show more Recruitment and New Joiners • Screening CVs and assisting Management with selection • Leading Interviews • Providing assistance to Management in creating Job Descriptions • Issuing Contracts and Ensuring Right to Work and Referencing has been completed • Delivering Induction to all new starters • Providing advice and support to managers and employees on the International Assignment policy • Conducting Exit Interviews Employee Relations • Furlough: Conducting Meetings and full administration • Redundancies: Conducting Individual Consultation meetings and full administration including note taking in all Employee Representative meetings • Note Taking in Disciplinary and Grievance Meetings • Providing first line support and advice to management and employees on varied HR issues • Maintaining good working relationships with all managers and heads of department as well as external providers, such as legal advisors Compensation, Benefits & Payroll • Monthly payroll check • Absence Management including Annual Leave Purchase Scheme • Assist in the maintenance of compensation and benefit policies • Assist in administration of relevant company insurances and Maternity Leave Show less



ISS Facility Services UK

• United Kingdom
• Facilities Services
• 700 & Above Employee

• People and Culture Administrator (CIPD Qualified)

  • Jun 2016 - May 2018

  Woking, Surrey, United Kingdom Duties include, but are not limited to: New Joiners: • Responsible for issuing New Contracts for salaried employees in a timely and accurate manner • Updating personnel files • Logging employee benefits • Organising and coordinating Team Building events Recruitment/Retention: • Advertising and updating internal vacancies • Tracking hiring progress • Screening CVs • Leading phone/Skype interviews • Administration of graduate recruitment process… Show more Duties include, but are not limited to: New Joiners: • Responsible for issuing New Contracts for salaried employees in a timely and accurate manner • Updating personnel files • Logging employee benefits • Organising and coordinating Team Building events Recruitment/Retention: • Advertising and updating internal vacancies • Tracking hiring progress • Screening CVs • Leading phone/Skype interviews • Administration of graduate recruitment process • Advertising Barclays Life Skills • Co-ordination of psychometric tests • Issuing weekly Retention List • Providing candidate feedback (Phone calls and emails) Employee Relations: • Note taking and administration of Redundancy meetings • Note taking and administration of TUPE meetings • Note taking in Disciplinary meetings • Maternity leave administration Training: • Equality and Diversity • Managing Safely Together • Service with a Human Touch Show less



Golfbreaks

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• ROW Customer Service Manager

  • Apr 2015 - Jun 2016

  Windsor •Conducting 1 to 1s on a monthly basis •Conducting Appraisals 6 monthly basis •Setting KPIs in line with the organisations service level agreements •Running weekly team meetings •Recruitment: Screening CVs, Leading phone and face to face interviews, assisting assessment days and providing candidates feedback with follow up calls or emails •Forecasting: Capacity planning and targets •Creating and running training sessions •Dealing with telephone and email queries… Show more •Conducting 1 to 1s on a monthly basis •Conducting Appraisals 6 monthly basis •Setting KPIs in line with the organisations service level agreements •Running weekly team meetings •Recruitment: Screening CVs, Leading phone and face to face interviews, assisting assessment days and providing candidates feedback with follow up calls or emails •Forecasting: Capacity planning and targets •Creating and running training sessions •Dealing with telephone and email queries •Ensuring the team are hitting the required targets and service level standards •Allocating work daily to the team

• Graduate Customer Service Agent

  • Jun 2012 - May 2015

  Windsor • Main duties are to meet and exceed individual and team targets KPIs which include responding to client queries over the phone and email, reaching the team and individual daily target of clearing my workflow and keeping the response rates to clients within 24 hours • I specialise within the Rest of the World department dealing directly with suppliers in countries such as Turkey, Morocco and UAE, as well as booking flights and flight extras • Working alongside the Marketing department to… Show more • Main duties are to meet and exceed individual and team targets KPIs which include responding to client queries over the phone and email, reaching the team and individual daily target of clearing my workflow and keeping the response rates to clients within 24 hours • I specialise within the Rest of the World department dealing directly with suppliers in countries such as Turkey, Morocco and UAE, as well as booking flights and flight extras • Working alongside the Marketing department to be the main agent dealing with all customer service queries for all social media platforms for Golfbreaks.com, BookaSpa.com and Teeofftimes.co.uk



Ann Summers

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Aug 2011 - Jun 2012

  Bournemouth, United Kingdom



Burhill Group Limited (BGL)

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Retail Assistant - Hoebridge Golf Centre

  • Jun 2011 - Aug 2011

  Surrey



Travel Editions

• Reservations Assistant

  • Jun 2010 - May 2011

  London, United Kingdom