Experience

Novus Technologies Pte Ltd

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Project (DRCS - Bank of Botswana)

  • Jun 2023 - Present

• Head of Retail Payments

  • Apr 2022 - Present

• Senior Manager Digital Solutions

  • Jun 2020 - Apr 2022

• Manager Digital Solutions

  • Nov 2018 - Jun 2020



BoardPAC

• United States
• Software Development
• 1 - 100 Employee

• Manager Strategic Partnerships – South East Asia

  • Feb 2018 - Oct 2018

  Responsible for overall business plan and strategy in South East Asia region. This role entails securing potential partners and executing partnership agreements for countries in the region whilst managing the existing partnerships. In managing partnerships I am also responsible to establish BoardPAC best practices amongst the partners, training of staff assigned by partners, regular reviews and follow up of sales, pricing proposals and timely collections. As Manager Strategic… Show more Responsible for overall business plan and strategy in South East Asia region. This role entails securing potential partners and executing partnership agreements for countries in the region whilst managing the existing partnerships. In managing partnerships I am also responsible to establish BoardPAC best practices amongst the partners, training of staff assigned by partners, regular reviews and follow up of sales, pricing proposals and timely collections. As Manager Strategic Partnership, I keep a close tab on the business conferences, meetings and industry events in the region to coordinate marketing initiatives.

• Account Manager - Singapore

  • Jul 2016 - Feb 2018

  Responsible for emerging Singapore market for overall setting up of business. This role entails execution of complete business cycle, viz. market research, establish contacts, introduction, prototype, pricing and contract negotiation During my tenure as Account Manager, I manage to secure the entry to Singapore market by signing up second largest Banking institution in South East Asia.



Global Payments

• United States

• Senior Manager- Relationship Management

  • Aug 2011 - May 2016

  Responsible for an overall merchant portfolio of 850 merchants, assisted by three subordinates, while personally handling the top 50 merchant in the Island that include (leading modern trade retailers, five star hotels and, travel and leisure sector). The responsibilities also includes establishing proper communication between merchants and the Company, problem solving and ensuring the service standard while the back office activities involves strategic pricing, formulating and driving… Show more Responsible for an overall merchant portfolio of 850 merchants, assisted by three subordinates, while personally handling the top 50 merchant in the Island that include (leading modern trade retailers, five star hotels and, travel and leisure sector). The responsibilities also includes establishing proper communication between merchants and the Company, problem solving and ensuring the service standard while the back office activities involves strategic pricing, formulating and driving sales plan, coordinating service level agreements, turn around unprofitable accounts and organising/designing promotional campaigns in liaison with the card issuing/acquiring companies. During my tenure at Global Payment I spearhead several product developments such as Dynamic Currency Conversion model, China Union Pay and Payment Gateway which contributed tremendously for revenue growth.

• Sales Manager

  • Jul 2007 - Aug 2011



Seylan Bank PLC

• Banking
• 700 & Above Employee

• Senior Banking Assistant

  • Oct 2004 - Jul 2007

  Actively involved in setting up the acquiring division and was responsible for over 100 merchants that involved overseeing back office operations, risk operations and merchant training. Setting up the acquiring division involved creating a customer base entirely from zero where we interacted customers from all top end accounts of each branch and came up with offerings to attract them to partner with Seylan. The offerings designed included combined loan facilities in keeping the credit… Show more Actively involved in setting up the acquiring division and was responsible for over 100 merchants that involved overseeing back office operations, risk operations and merchant training. Setting up the acquiring division involved creating a customer base entirely from zero where we interacted customers from all top end accounts of each branch and came up with offerings to attract them to partner with Seylan. The offerings designed included combined loan facilities in keeping the credit card collection as covenant and promotional campaigns in liaison with merchants.

• Trainee Banking Assistant / Banking Assistant

  • Aug 2000 - Oct 2004