Experience

Winston-Salem State University

• Higher Education
• 700 & Above Employee

• Customer Service Representative

  • Jun 2006 - Present



Jeffrey Adams

• JImmy Jazz

  • Dec 2010 - Jun 2012

  •­Provided appropriate seating arrangements •Ensured the quantity of menus was sufficient to cater to the number of guests •Greeted guests personally and on the telephone •Set up dining rooms and made reservation arrangements •­Provided appropriate seating arrangements •Ensured the quantity of menus was sufficient to cater to the number of guests •Greeted guests personally and on the telephone •Set up dining rooms and made reservation arrangements



Ollie's Bargain Outlet, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Supervisor

  • Apr 2011 - Nov 2011

  •­Lead team and made sure the tasks at hand were distributed and completed •Provided needed support to other department supervisors and store manager •Checked the flow of the store at designated intervals •Communicated with the manager regarding the sales, employees and other important matters •Resolved customer complaints by identifying issues and recommending resolutions •­Lead team and made sure the tasks at hand were distributed and completed •Provided needed support to other department supervisors and store manager •Checked the flow of the store at designated intervals •Communicated with the manager regarding the sales, employees and other important matters •Resolved customer complaints by identifying issues and recommending resolutions