Shakarra White
Middle School Life Science Teacher at Pike County Public Schools- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certified Subject Matter Educator (CSME)
HumanaMay, 2022- Oct, 2024
Experience
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Pike County Public Schools
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Middle School Life Science Teacher
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Aug 2022 - Present
• Develops, plans, and implements curriculum, lesson plans, and educational programs for student audiences within areas of expertise. • Advises, tests, and teaches student audiences in a variety of academic subjects. Presents and reinforces learning concepts within a specified subject or subject area. • Answers student inquiries and resolves problems related to curriculum and course prerequisites, referring to catalogs, written course descriptions, and other appropriate sources. • Prepares appropriate documentation and reports on programs and on student progress. • Coordinates retention activities including student mentor programs, tutor services, advising, and study skills workshops; plans, develops, and coordinates special events. • Performs miscellaneous job-related duties as assigned. Show less
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Humana
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Brazil
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Professional Training and Coaching
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Inbound Contacts Representative 2
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Sep 2021 - Jun 2022
• 25-35 inbound calls in a fast-paced inbound call center environment • Intakes details of inquiries, comments, or grievances and takes action in accordance to it • Determines appropriate policy and procedure to utilize for resolution of call • Learns to use tools and resources to work under minimal direction • Follows standard policies/practices • 25-35 inbound calls in a fast-paced inbound call center environment • Intakes details of inquiries, comments, or grievances and takes action in accordance to it • Determines appropriate policy and procedure to utilize for resolution of call • Learns to use tools and resources to work under minimal direction • Follows standard policies/practices
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PAD Specialists
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Insurance Verifier
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Nov 2020 - Jun 2021
• Maintains patient demographic information and data collection systems for various locations • Verify insurance eligibility for medical insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly • Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations • Coordinate with front end regarding scheduling errors • Assist front end staff and call center staff in understanding carrier websites and verification of eligibility • Request insurance referrals & prior authorizations as needed • Participates in development of organization procedures and update of forms and manuals • Answers questions from patients, clerical staff and insurance companies • Works in conjunction with the reception to ensure clean billing • Performs miscellaneous job-related duties as assigned • Participates in educational activities and attends monthly staff meetings • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations • Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes Show less
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OrthoAtlanta
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United States
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Medical Practices
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100 - 200 Employee
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Surgery Scheduler
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Jan 2018 - Apr 2020
• Assists patients by determining needs, scheduling or canceling appointments, or referring to correct staff person • Maintains and updates schedule of medical service providers' availability; maintains contact with patients, notifying them of any scheduling changes • Maintains files and databases; updates and purges as necessary • Responds to inquiries on policies and procedures and/or refers questioner to correct staff person • Assists with any other medical record duties such as purging files, processing health history forms, etc. • Verify patient insurance eligibility & benefits • Obtain prior authorizations & pre-certifications for injections (i.e. Euflexxa, OrthoVisc, Synvisc, Monovisc, Zilretta, etc.) • Enter charges from billing slips for each provider • Collect co-pays, outstanding patient balances, DME, imaging and surgery payments • Complete daily deposits for the clinic and MRI department Show less
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Estes Services
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United States
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Construction
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1 - 100 Employee
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Customer Service Representative
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May 2017 - Dec 2017
• Manage large amounts of inbound/outbound calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information by using the right methods/tools • Hand customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. • Manage large amounts of inbound/outbound calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information by using the right methods/tools • Hand customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
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Griffin Spalding County School
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United States
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Primary and Secondary Education
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400 - 500 Employee
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Substitute Teacher
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Sep 2016 - May 2017
• Assume all duties of the regular classroom teacher promptly and in accordance with school rules. This may include bus, lunchroom, playground, hall duty or other duties assigned by the building principal • Follow the instructions left by the teacher or alert the administrator if there are no plans to follow • Check to ensure that there are sufficient supplies in the classroom to carry out lesson plans • Maintain normal classroom routines and discipline procedures • Spend the entire assignment working with and for the students • Remain in the classroom if a student teacher of intern is teaching • Maintain a positive learning atmosphere in the classroom Show less
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Premier Transportation
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United States
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Truck Transportation
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200 - 300 Employee
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Administrative Support
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Jan 2016 - May 2016
• Performs administrative and office support activities for the Vice President of Security • Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing • Extensive software skills, Internet research abilities and strong communication skills • Assist with overflow work • Seek out drivers with the right combination of experience, and skills to fill the position of yard driver/jockey at various locations throughout the U.S. • Attract employees who fit the job description and have the potential to become valuable additions to the company • Work with hiring managers to develop recruiting plans and write job descriptions • Publicize openings by posting them in appropriate outlets and work toward developing a pool of qualified individuals Show less
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Chime Solutions
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Financial Services
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1 - 100 Employee
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Care Champion
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May 2015 - Jan 2016
• Per guidelines set by the National Flood Insurance Program, endorse homeowners flood insurance policies for Allstate and the National Flood Service • Review and analyze primary residence documents to determine endorsement eligibility • Escalate all policies resulting in renewals, refunds, and other system errors to appropriate venues • Compose and issue letters to policy holders and/or agents for policies missing vital documentation or information. • Cancel flood insurance policies • Correct or change policy information according to policyholder and/or agent request • Complete written mortgagee clauses • Compose and issue letters for mortgage holders • Evaluate, prepare, and issue refunds to qualified policyholders • Enter all appropriate data into Excel sheets for mass compiling • Developed ability to process 60+ primary residency policies in an one hour increment Show less
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Buffalos Southwest Cafe
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United States
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Food and Beverage Services
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1 - 100 Employee
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Hostess/Server/Manager
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May 2008 - May 2015
• Greet/seat customers as they arrive • Answer phones and take messages or to-go orders • Maintain exceptional dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses, etc. • Operate a cash register for restaurant • Organize and clean the hostess stand and restock to-go products • Bus, clean, and sweep out from under tables. Clean the restrooms and front lobby of restaurant • Decorate the Specials board in the bar • Train & supervise new employees • Recruiting, orient, train, assign, coach, counsel, and discipline employees • Control costs by reviewing portion control and quantities of preparation & minimize waste • Publicizes the restaurant by designing and placing advertisements • Maintain safe, secure, and a healthy environment by establishing, following, and enforcing sanitation standards and procedures Show less
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GEICO
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United States
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Insurance
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700 & Above Employee
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Medical Claims Adjuster
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Jun 2014 - Dec 2014
• Investigated liability and medical necessity and determined casualty • Reviewed and assessed auto medical insurance contracts • Consulted with involved parties • Received and filed medical claims in a timely manner • Secured and validated medical claims information • Approved or denied and remitted payment to medical facilities and personnel • Reviewed associated reports and billing documentation • Operated Geico’s Atlas claims system • Developed an expansive knowledge of medical terminology • Cooperated with other claims adjusters in other departments to bring all medical payment claim files to closure as soon as possible • Completed monthly training in order to advance within the company • Developed a sense of autonomy and was able to complete tasks with little guidance Show less
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Education Assistant
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Sep 2011 - May 2014
• Provided exceptional customer service to Center visitors, staff, and faculty • Performed various clerical tasks (i.e. copying, faxing, filing, etc.) & ran errands on & off campus • Under the supervision of the Educational Director, assisted in the education, development & training of students aged Pre-K to 12th grade • Maintained a smooth & efficient operation of daily educational tours, programs & annual summer camps • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change • Handled animals of the Center & learned the methods behind handling and caring for them • Created a variety of marketing documents to advertise for various events & products offered by the Center • Created & updated various procedure manuals • Trained & supervised new employees • Developed new organizational procedures for memberships, field trips, summer camps, & other Center programs • Worked directly with the Administrative Coordinator to create productive & efficient methods to ensure all activities at the Center ran properly • Student Employee of the Month, May 2014 • 2014 Student Employee of the Year, Nominee Show less
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Education
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2015 - 2018
Strayer University
Masters, Education K-12 Instruction, Curriculum, & Assessment -
2010 - 2014
Georgia Southern University
Bachelor of Science, Foods, Nutrition, and Wellness Studies, General -
2004 - 2009
Pike County High School
Diploma, College Prep
Community
