Shaka O. Loban
JR CYBERSECURITY ANALYST at TFTechnology LLC- Claim this Profile
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Topline Score
Bio
Credentials
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Comptia Security+
CompTIAMay, 2016- Sep, 2024 -
CCNA Data Center
CiscoMar, 2013- Sep, 2024
Experience
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TFTechnology LLC
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United States
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1 - 100 Employee
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JR CYBERSECURITY ANALYST
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Jan 2021 - Present
Support organization vulnerability management service.- Maintain up to date and accurate inventory of cybersecurity tools.- Conduct vulnerability scans.- Support vulnerability remediation efforts. Support organization vulnerability management service.- Maintain up to date and accurate inventory of cybersecurity tools.- Conduct vulnerability scans.- Support vulnerability remediation efforts.
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Self-employed
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Real Estate
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1 - 100 Employee
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IT SUPPORT SPECIALIST
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Mar 2020 - Dec 2020
Resolve customer IT issues- Install and upgrade hardware and software Resolve customer IT issues- Install and upgrade hardware and software
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Insight Global
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United States
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Staffing and Recruiting
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700 & Above Employee
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FIELD TECHNICIAN SPECIALIST MANAGER
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Feb 2017 - Feb 2020
Applied project and organizational management skills to identify the roadblocks in the current procedures along with personnel transition to rebuild department from the ground up. Designed and implemented a complex series of matrices that implemented benchmarks to measure departmental improvement. Strategically negotiated and priced contracts to maintain competitive leveraging, drive revenue growth, and maximize bottom-line profitability for proprietary software. • Provided professional leadership and direction to a team of 25-30, including 6 project team members. Drafteddocuments outlining procedures for bidding and completing jobs. Established a server pool to coordinate and• monitor proper use and accountability of systems. • Designed and implemented Cisco VoIP offices, and managed the Cisco VoIP network, including unity voice mail and unified messaging.• Coach and guide team members to achieve results leading up, but not limited to bonus pay, and corporate recognition.• Traveled extensively (80%) to 40 different customer sites throughout California to Georgia to facilitate regulations training regarding collecting data, leading presentations, and monitoring regulatory compliance. • Created end user instructional documents outlining work arounds and more efficient ticket resolution reducing work force by 5%.
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FedEx
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United States
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Freight and Package Transportation
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700 & Above Employee
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FREIGHT HANDLER & TECHNICAL SUPPORT
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Oct 2016 - Feb 2017
Provided warehouse and technical support to the FedEx Corporation Strategic Management Committee Officers and their immediate staff remotely and on-site. The duties include technical consultation and support; customer liaison and advocate, and other ad-hoc assignments. • Performed first level technical support for hardware and software support.• Mentored new hires by coaching, training, and developing new employees on daily ticket system resolve operations and troubleshooting techniques. • Identified and enhanced processes for responding to inquiries from internal and external clients. Reduced response times from 24-48 hours to minutes.
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CELLULAR TOWER FIELD TECHNICIAN
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Dec 2013 - Sep 2016
Repaired, installed or maintained mobile/stationary radio transmitting by climbing cellular towers used for cellular telecommunications and mobile broadband. • Successful completion of installation of new equipment on towers and test systems used for ship-to-shore, aircraft-to-ground communications, and radio equipment in service and emergency vehicles. • Participated and led OSHA weekly safety awareness meetings. • Inspected completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, and adequate weather proofing has been installed.• Customer centric role with ratings in the 90th percentile based on net performer survey scores by internal and external interfacing of clients (Verizon, Sprint, AT&T, T-Mobile)
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Education
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2008 - 2012
DeVry University
Bachelor of Science - BS, Network Communication Management -
2009 - 2011
DeVry University
Associate's degree, Network Systems Administration
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