Shaka Hilton
Sales Strategy & Enablement Manager at Cox Automotive Inc.- Claim this Profile
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Bio
Angela Felix
A JOY to work with. Always detailed when creative content was needed. Wonderful communication skills and made the work environment much more relaxed giving his clients 100% all the time.
Angela Felix
A JOY to work with. Always detailed when creative content was needed. Wonderful communication skills and made the work environment much more relaxed giving his clients 100% all the time.
Angela Felix
A JOY to work with. Always detailed when creative content was needed. Wonderful communication skills and made the work environment much more relaxed giving his clients 100% all the time.
Angela Felix
A JOY to work with. Always detailed when creative content was needed. Wonderful communication skills and made the work environment much more relaxed giving his clients 100% all the time.
Credentials
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Scrum Product Owner Certified (SPOC)
Scrum AllianceJan, 2021- Sep, 2024
Experience
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Cox Automotive Inc.
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United States
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Software Development
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700 & Above Employee
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Sales Strategy & Enablement Manager
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Apr 2021 - Present
Help manage & develop the overall Sales & Performance Tool strategy, as part of a small dedicated team focused on improving and investing in software tools across the Cox Automotive landscape that will help our team members sell and manage their book of businesses more efficiently. Heavily focused on improving our Salesforce experience for users. Continuously work with executive leadership towards planning and executing high priority projects within Cox Automotive. Focused on improving Utilization & Adoption for existing Cox Auto tools, streamlining our internal contract management process and representing the "Voice of Sales". Responsible for managing the 3rd Party budget: oversee onboarding activities and enterprise access for contractors, managed services and professional services, including hardware/software allocation and licensing.
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Enterprise Process Manager
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Jan 2018 - Apr 2021
I play a critical role to help enable Cox Automotive's go-to-market strategy. Providing leadership on both strategy and execution of market deployment plans that enable Cox Automotive's marketing and sales teams to transition to a consistent, repeatable, and scalable set of processes.My job is to partner with our capability and technology delivery teams to identify and define impacts to team members, resulting from changes in processes, policies, or technologies. In addition, I'm driving user adoption through planning and execution of adoption plans. Regularly identifying and facilitating mitigation/ resolution for risks to end user engagement, buy-in and solution adoption, as well as managing and reporting on business readiness.
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Sales Operations Analyst/ Consultant
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Jan 2015 - Dec 2017
Partner with district and regional Sales team as a key business partner to effectively assist in implementing process, tools and successful behaviors for new and existing automotive clients. Developed strong partnerships with clients that I consult, including Owners and Dealer Principles, GMs, GSMs, UCMs, BDC management and Sales Associates to help ensure client success. Daily responsibilities include working with At-Risk accounts, contacting internal and external partners, generating Executive Summaries, Merchandising Action Plans and Performance Reports that support or clients. My goal at all times is to encourage and reinforce healthy, successful behaviors and best practices that enable both my sales partners and clients to generate more victories and more revenue.
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EasyCare (APCO)
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United States
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Dealer Marketing Consultant
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Feb 2012 - Jan 2015
Assisted in effectively implementing products, processes, tools and behaviors for new and existing business, both remotely and in the dealership. Developed key partnerships with sales team to maintain a national book-of-business, supporting well over 50 clients monthly. Maintained relationships with Dealer Principles, Sales and Service managers, and Business Development personnel within dealership. Responsible for strategically monitoring and visiting at-risk dealers to implement best practices and conduct quarterly market analysis and reviews to retain business. Took part in continuous training and workshops to improve performance. Responsible for maintaining coop compliance and brand integrity for dealer’s products and services.
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Reeves & Associates
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Construction
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Project Lead
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May 2007 - Dec 2012
Led a field team and managed field activities for Dekalb County Stormwater projects as a contracted employee and consultant. Took part in Project Management responsibilities for the execution and quality control phases of stormwater projects. Helped facilitate continuous quality improvement and effective database management. Organized collaborative community outreach programs on behalf of Dekalb County. Conducted statistical monitoring, analysis & reporting, safety monitoring and assessed risk management.
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Pinnacle Nissan
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales & Lease Associate
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Jan 2006 - May 2007
Sold new and used cars to new and existing customers. Responsible for utilizing CRM tools and DMS systems to contact potential repeat customers, as well as conquest opportunities. Sold new and used cars to new and existing customers. Responsible for utilizing CRM tools and DMS systems to contact potential repeat customers, as well as conquest opportunities.
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Education
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1999 - 2002
Savannah State University
Bachelor's in Business Administration, Marketing -
2016 - 2018
University if Arizona Global Campus
Master of Business Administration - MBA, Project Management -
1996 - 1997
United States Air Force Academy
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Redan High School
Academic Diploma, Business Administration and Management, General
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