Experience

Aga Khan Museum

• Canada
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Event Coordinator

  • May 2018 - Present

  Planning & Delivery of Wedding & Receptions, Events for Private & Corporate clients, as well as Special Museum programming Events.

• Group Reservations Coordinator

  • May 2017 - Present

  Provided various planning and booking services by phone or email, including answering customer’s questions, providing suggestions, detailing itineraries & booking visits; informed customers of special packages, promoting group booking packages



A & I Consulting

• Digital Marketing Consultant

  • Jan 2017 - Present



Innovapost

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Oct 2008 - Nov 2013

  - Led cross-functional, multi-site, multi-organization team to design and implement a Campaign Management System within a short-period of time for the Digital Marketing group resulting in cost reduction, increase in campaign effectiveness, improved time to market and successful customer retention- Wrote and persuasively presented proposals to internal and client facing executive teams , resulting in winning proposals for many areas of the business including Marketing, Mobility, and Business intelligence (BI) Reporting.- Commended by management on numerous occasions and received awards for exhibiting the ability to elicit exceptional client satisfaction due to the quality and consistency of my work. - Led the initiative to reduce duplication and enhance the re-usability of test suites by encouraging use of discussion forums enabling team members to share knowledge and identify areas for improvement, thus reducing test planning time and increasing cost efficiency of testing process.- Led BI team to successfully reconfigure the data accessibility and application allowing the company to generate flexible reports providing real time tracking of products for Sales.& Marketing (S&M). Familiarized S&M client with the Agile methodology, facilitating greater time management and expectation of deliverables. - Enabled the Director of Mobility to focus on high priority strategic issues by taking responsibility and responding to all requests for information related to Mobility functional area.

• Senior Business Analyst

  • May 2004 - Oct 2008

  - Identified and implemented a testing framework enabling the cross-functional test team to effectively test the new mobile application within short period of time. - Successfully designed the flow of mobile data through the wireless network for the new mobile application - Demonstrated superior leadership and communication skills by successfully managing several initiatives within a challenging area, the Sales Support Systems area.



Sears Canada

• Canada
• Retail
• 700 & Above Employee

• Project Manager

  • Oct 2000 - Feb 2004

  Led the design, development and launch for a company’s intranet providing employees with a direct link to the company`s core values, and goals at the individual, business and corporate levels, thus facilitating alignment with the company’s strategic direction and enabling it to more effectively identify, develop and retain talent. Implementing the intranet website has enabled the company to overcome the barriers of geography and time zones, thus enhancing collaboration between the different teams and increasing the accessibility of information for all parties involved



American Mangement Systems Canada

• Senior Consultant

  • May 1992 - Feb 2000

  Several roles from Developer, Team Lead, Business & Technical AnalystInvolved in projects withing various industries: Telecommunications, Health, Banking, Gov't Several roles from Developer, Team Lead, Business & Technical AnalystInvolved in projects withing various industries: Telecommunications, Health, Banking, Gov't