Shainaz Balasuriya

Sales & Supply Chain Coordinator (Offshore) at North Actionsports Group
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Contact Information
us****@****om
(386) 825-5501
Location
Colombo, Western Province, Sri Lanka, LK

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Experience

    • Netherlands
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Sales & Supply Chain Coordinator (Offshore)
      • May 2023 - Present

    • Spain
    • Maritime Transportation
    • 100 - 200 Employee
    • Sales & Supply Chain Executive
      • May 2023 - Present

    • Denmark
    • Maritime Transportation
    • 300 - 400 Employee
    • Senior Customer Service Executive
      • Oct 2022 - May 2023

    • Customer Service Executive
      • Aug 2021 - Sep 2022

      • Corresponding with NVOCC and Main Line Operators for container bookings and vessel coherence arrivals.• Consistently monitoring and reporting on inbound and outbound vessel volumes.• Ensuring maximised customer satisfaction with space reservation service.• Directly networking with international trade offices and branches in producing innovative methods to allure new customer bases.

    • Taiwan
    • Maritime Transportation
    • 300 - 400 Employee
    • Operations Executive
      • Sep 2019 - Jul 2021

      • Monitoring daily container operations whilst liaising directly with respective terminals.• Ensuring to enter data accurately and respond timely for vessel discrepancies.• Updating and compiling 6/12 hours equipment reports timely to maintain an exceptional KPI ranking globally.

    • Public Relations Executive
      • Mar 2019 - Aug 2019

      • Prompt service to incoming calls and deriving them to relevant persons.• Entering container deposit refunds and corresponding with consignees, while coherently cross-checking with the accounts department.

    • Real Estate
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2018 - Feb 2019

      • Process appointment bookings timely with accurate data. • Reporting on business performance. • Ensuring smooth customer communication within Western Countries. • Process appointment bookings timely with accurate data. • Reporting on business performance. • Ensuring smooth customer communication within Western Countries.

Education

  • Pearson College London
    BTEC Level 6 Diploma in Management (SRF)
    2023 - 2024
  • Institute of Chartered Shipbrokers
    Foundation Diploma, Shipping
    2023 - 2023
  • BMS
    Certificate Qualification, Business Administration and Management, General
    2022 - 2023
  • American College of Higher Education
    Foundation Diploma, Business
    2018 - 2018

Community

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