Resident Advisor

• Aug 2022 - Present

Kitchen Worker

• Aug 2021 - Aug 2022

Customer Service Representative

• Jun 2019 - Feb 2021

Executed called around 100 clients per hour Answered customer telephone calls promptly to avoid on-hold wait times. Offered customer advice and assistance, paying attention to special needs or wants. Managed company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Increased efficiency and performance by monitoring team member productivity and providing feedback Executed called around 100 clients per hour Answered customer telephone calls promptly to avoid on-hold wait times. Offered customer advice and assistance, paying attention to special needs or wants. Managed company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Increased efficiency and performance by monitoring team member productivity and providing feedback

Store Cashier

• Feb 2016 - Dec 2016

Increased 10% of the sales, more than the target goal for 3 months. Supervised the team member while serving 30 customers per hour Greeted over 200 customers per day. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Conducted inventory counts by adding each item in stock and documenting in manual and computer. Worked flexible schedule and extra shifts to meet business needs. Increased 10% of the sales, more than the target goal for 3 months. Supervised the team member while serving 30 customers per hour Greeted over 200 customers per day. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Conducted inventory counts by adding each item in stock and documenting in manual and computer. Worked flexible schedule and extra shifts to meet business needs.