Human Resources Director

• Mar 2021 - Present

Patient Care Coordinator

• May 2020 - Present

Administrative Assistant

• Sep 2016 - Dec 2018

Maple Way Dental Care Lewiston, ME September 2016 – Present Worked a variety of positions to meet business needs. Administrative Assistant: Scheduling patients, answering phones, collecting payment, figuring patient portion after insurance, entering insurance payments, submitting claims, and billing. Dental Assistant: seat patients, assist the Dentist in his/her procedures, clean and set up rooms, and operate all sterilizing equipment. During this time I became a licensed Dental Radiographer. Personal Assistant to the Business Manager: bookkeeping, managing two sister offices as needed in Wilton and Augusta, assisting the project manager in overseeing the renovations of and moving in to new office location, and day to day operations. Show less

Front Desk Manager

• Feb 2018 - Jul 2018

Day-to-day operations involve scheduling patients, answering phones, collecting payments, figuring patient portion after insurance, entering insurance payments, submitting claims, and billing. This job also includes staff supervision, handling patient complaints, facilitating routine maintenance, and driving business growth. Day-to-day operations involve scheduling patients, answering phones, collecting payments, figuring patient portion after insurance, entering insurance payments, submitting claims, and billing. This job also includes staff supervision, handling patient complaints, facilitating routine maintenance, and driving business growth.

Business Manager

• Dec 2016 - Jan 2018

Responsibilities consist of driving growth in membership, facilitating relationships between members of the Munka community, managing day-to-day operations of the business, and providing administrative support to the owner. With a focus on services, sales, and community development, I work to create an inviting atmosphere for all coworkers. Responsibilities consist of driving growth in membership, facilitating relationships between members of the Munka community, managing day-to-day operations of the business, and providing administrative support to the owner. With a focus on services, sales, and community development, I work to create an inviting atmosphere for all coworkers.

Assistant Manager

• Sep 2015 - Aug 2016

I had three separate roles during this time as manager. Training specialist: Reviewing applications, interviewing, hiring, orientations, becoming certified to facilitate educational classes for new and current employees, tracking and continuing their progress through the company, and terminations. Service manager: Writing the associate schedule with projections, assigning duties, tracking daily labor variances and making changes as needed. Food cost manager: Creating all food and supply orders, taking weekly inventory, tracking missing products, developing action plans, reporting weekly on café food and supply status, taking inventory all truck deliveries, and creating daily baking projections using previous month’s data. Show less

Associate

• Oct 2014 - Sep 2015

Campground Administrative Assistant

• Apr 2015 - Oct 2015

Responsibilities included answering phones, taking reservations, checking people in and out, and providing general assistance to campers when in need. While there I launched a new POS system for the camp office and snack shack, inventoried all retail and food items, implemented bar code scanners, and trained other employees to use this system. Responsibilities included answering phones, taking reservations, checking people in and out, and providing general assistance to campers when in need. While there I launched a new POS system for the camp office and snack shack, inventoried all retail and food items, implemented bar code scanners, and trained other employees to use this system.