Implementation Project Manager

• Oct 2022 - Present

*Responsibilities: Prepare and track all formal project correspondence to and from the customer, and distribute relevant information to management and the project team as applicable. Ensure project scope is defined, create and manage the project plan, create and deliver status reports to project stakeholders and provide direction to all team members. Provide a consistent approach for identifying additional software and service opportunities during software implementation engagements. Prepare and track all formal project correspondence to and from the customer, and distribute relevant information to management and the project team as applicable. Provide all project management services for the implementation, including project planning, resource planning & management, communication plan, risk analysis, securing of support from other departments, project budgeting, and business consulting. Develop standardized processes for small projects, which may not require full project management resources, to ensure successful outcomes for our smaller clients. Prepare and track all formal project correspondence to and from the customer, and distribute relevant information to management and the project team as applicable. *Impact: ensure that the work is delivered on time and within budget, map the project’s journey from the outset and know in advance where the deadlines — and projected spending — are going to fall, so can more efficiently allocate resources, helping to avoid delays and project overspend. Improve internal communications. Make better business decisions. Show less

Project coordinator

• Sep 2022 - Present

Operations Manager

• Feb 2022 - Present

Oversee operational activities at every level of an organization. Hiring and training employees and managing quality assurance programs. Strategizes process improvements to ensure everyone completes their tasks on schedule. CRM administrator, responsible for the implementation of a CRM system within an organization. Add accounts, vendors, ARF, contacts, users, and products, and sign sales orders after making sure all the data is right and compatible with the purchase order, brands, Category, and subcategory. Manage the storage and transportation of a company’s inventory. Also, handle all aspects of shipping and delivery and ensure customer satisfaction by staying in contact and relaying all communications concerning the delivery. Responsible for the info mail and retrieving the mail for the suitable department. Design an invitation email for any event to our company and send it to all the clients. Responsible for the customs and all the Customs papers, add the shipment on the Official Egyptian Customs Authority Portal, and follow the statements of the shipment to create an L.C for the shipment and align with the bank to get ready as soon as possible. Show less

Project coordinator

• Oct 2021 - Feb 2022

Handles administrative tasks for the project manager and team members to keep the project running smoothly. This may include ordering equipment and supplies, managing deadlines and workflow, and scheduling meetings and appointments.Responsible for ensuring the schedule, budget, and details of a given task are well organized. They communicate with various departments to keep everyone on board about any changes to the project plan. In addition, they organize reporting, plan meetings, and provide updates to project managers.Ensure that the sales order is created correctly, and delivered with the right documents if the order needs a care pack I am making sure that it is activated if there is any installation or configuration needed to be completed. Show less

Sales Operations Specialist

• Jan 2021 - Oct 2021

Managing sales dataReporting sales and campaign resultsCommunicating news and winsCreates Tenders, Quotations for the sales team& registration forms Organizing and maintaining sales collateral for access by reps Sales forecasting for goal setting, using past data and indicatorsManaging sales representative compensation plans and incentivesDefining sales territoriesManaging technical tools and platforms, including CRMs (customer relationship management platforms such as Salesforce), often in collaboration with ITHandling lead generation and booking appointmentsTraining staff in products, markets, and processes for sales excellenceDeveloping “go to market” models for products and campaignsIncreasing reps' efficiency with leads, transactions, and time managementDefining and refining structured sales processes for efficiencyDefining sales process steps to improve conversions, shorten sales cycles, and maximize winsInterpreting analytics and research for the company’s understandingUsing internal data, along with market and competitor research, to help drive sales strategyUsing “big data,” complex data sets require sophisticated analysis, for advanced interpretation and predictive analytics to drive strategy and actions. Show less

Front Office Receptionist

• Jan 2020 - Oct 2021

Greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.Allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions, and manage the flow of traffic in the office. Greets anyone who enters the building.Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickupServe as the face of the company, offering friendly service to those entering the building or calling in on the phoneMaintain the reception area, keeping it clean and free of clutterAssist new applicants who come into the building to apply for positions, including providing them with applications, pens, and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwordsHandle filing and data entry as requested.Manage the building log of who is entering and exiting the building. Show less

Wedding Planner

• 2013 - Oct 2021

Sales

• Feb 2019 - Jan 2020

Sales Coordinator

• Dec 2017 - Feb 2019

Executive administration assistant

• Jan 2015 - Nov 2017

Executive administration assistant

• 2014 - 2015

Sales And Marketing Specialist

• 2013 - 2014

Whatever the product my job was to sell it and communicate with Clint and make them feel that my job is to serve them, to do the best for them and to make a friendship with them, and take any opportunity to sell to them my product Whatever the product my job was to sell it and communicate with Clint and make them feel that my job is to serve them, to do the best for them and to make a friendship with them, and take any opportunity to sell to them my product