Experience

Pelatro

• India
• Software Development
• 100 - 200 Employee

• Account Director – Project ,Program & IT / Business Operations (Telecom)

  • Nov 2022 - Present

• Head Account Manager- (Telecom)

  • Sep 2021 - Nov 2022

  Bangalore Urban, Karnataka, India



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project & Deliver Manager

  • Jan 2017 - Sep 2021

  India ➜ Working as Consultant and Architect (SME) for Telecom Industry for SAS, BI, and customer analytics solutions ➜ Responsible for the Architect (SME) for Data Transformation, Data Migration Solutions, and Solution integration ➜ Developing the appropriate code structures to solve specific tasks ➜ Maintaining the entire demand of IMAGINE applications ➜ Handling multiple telecom applications ➜ Maintaining the clients to build best practices and capabilities in analytics including… Show more ➜ Working as Consultant and Architect (SME) for Telecom Industry for SAS, BI, and customer analytics solutions ➜ Responsible for the Architect (SME) for Data Transformation, Data Migration Solutions, and Solution integration ➜ Developing the appropriate code structures to solve specific tasks ➜ Maintaining the entire demand of IMAGINE applications ➜ Handling multiple telecom applications ➜ Maintaining the clients to build best practices and capabilities in analytics including customers as well ➜ Responsible for the analytics, channel analytics and campaign analytics and supervising project delivery within the time frame ➜ Resolving production issues and handling escalations

• Operation/project Manager- SAS-BI Analytics Project

  • Jul 2013 - Dec 2016

  Pune Area, India ➜ Responsible for the implementing, scheduling and monitoring jobs through SAS data integration studio ➜ Involved in trending between BI data and CMDA data ➜ Working with GUI tools like SAS Management Console, SAS data integration studio and LSF ➜ Developed ETL for marketing campaign data mart and analytical reports ➜ Provided automation, scheduling, and improvements of developed ETL using SAS DI and Oracle codes ➜ Analyzed validated and maintained issues with available… Show more ➜ Responsible for the implementing, scheduling and monitoring jobs through SAS data integration studio ➜ Involved in trending between BI data and CMDA data ➜ Working with GUI tools like SAS Management Console, SAS data integration studio and LSF ➜ Developed ETL for marketing campaign data mart and analytical reports ➜ Provided automation, scheduling, and improvements of developed ETL using SAS DI and Oracle codes ➜ Analyzed validated and maintained issues with available SAS/Oracle base campaign tracking ➜ Supported in creating Unix shell scripting to automated SAS DI ETL and assist oracle table space management

• Head IT IBM IDEA PROJECT UPW

  • Mar 2011 - Jul 2013

  ➜ Worked as Delivery Manager, implemented the structured procedures to smooth IT operations in different sub domains ➜ Handled the postpaid transformation project for complete conversion of legacy systems to all-new application stack includes Siebel-CRM 8.1 & BSCS IX R2 via EAI. To give the one-stop-shop for E2E business processes i.e., Marketing, Sales, Customer Servicing, OM, Billing, CMS, NSMS & DSM for UPW ➜ Executed the structured process for handling the billing cycle and the new… Show more ➜ Worked as Delivery Manager, implemented the structured procedures to smooth IT operations in different sub domains ➜ Handled the postpaid transformation project for complete conversion of legacy systems to all-new application stack includes Siebel-CRM 8.1 & BSCS IX R2 via EAI. To give the one-stop-shop for E2E business processes i.e., Marketing, Sales, Customer Servicing, OM, Billing, CMS, NSMS & DSM for UPW ➜ Executed the structured process for handling the billing cycle and the new process for asset allocation and tracking ➜ Implemented some innovations to smooth circle operation, to name a few- redefining process for pre-bill audit, bulk barring/unbarring for prepaid base, MNP operations, reducing failures in MNP/3G/Blackberry, hardware requisition form for asset allocation/withdrawal, dot/term cell reporting, low balance alerts in case of VTOPUP(recharge), alerts for major CRON jobs ➜ Launched major projects which benefited Circle operation in overall, name a few- complaint management system, unified communication system, Dealer Sales Management(DSM), First-time activation(FTA), ID management, TRAI regulation projects like 3000 SMS pm, NSMS



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Project Lead

  • 2009 - 2011



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Sep 2006 - Sep 2009

  India



Idea Cellular Ltd

• India
• Telecommunications
• 700 & Above Employee

• Sr.Executive telecom

  • Aug 2004 - Sep 2006

  India