Experience

SHARP Business Systems (India) Private Limited

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Spare Part Manager

  • Oct 2020 - Present

  Managing Material from overseas vendor for smooth operation and servicing customers better and faster resolution .Managing Aprox 250 ASPs across Pan India & Our other Vendors. Circulating Monthly Spare part Consumptions report along with Analysis of revenue generated from Service and failure ratio of spares. Maintaining the Spare inventory & Planing by Importing spare from Thailand ,Malaysia China etc. Process the ASP's claim to account team for payment. Managing Supply Chain Management ,Demand Planning, Demand Forcasting,Business Analysis & MIS Reporting. Besides of these activity also Managing below technical responsbilites. Providing Technichal training & Support to Pan India Engg. to resolve their issues. Basiclly providing technical Support of Water purifier , Air Purifier Air conditioner Refrigerator and kitchen appliances & Others in Pan India. Also handling one more important activity that is Handling the Call Center team which is located outside the HO. Managing our Vendors & vendor visit for spares stock audit monthly basis. Show less



Kent RO Systems Ltd.

• India
• Manufacturing
• 700 & Above Employee

• Senior Executive - Service Operations

  • Sep 2018 - Oct 2022

  I'm taking care North Zone Service Operations as well as Small Home appliances technical training in Pan India. I'm taking care North Zone Service Operations as well as Small Home appliances technical training in Pan India.



PANASONIC INDIA PVT LTD.

• India
• 1 - 100 Employee

• Escalation Management

  • May 2017 - Aug 2018

  Escalation Management ...Handel the all escalation like Social media Escalation, Legal Notice, President Escalation, Service Head Escalation ..etc and well known as advance Excel like vlookp,hlookup pivot table, ppt..etc. work excel data. Escalation Management ...Handel the all escalation like Social media Escalation, Legal Notice, President Escalation, Service Head Escalation ..etc and well known as advance Excel like vlookp,hlookup pivot table, ppt..etc. work excel data.


Sony India Pvt. Ltd.
• 300 - 400 Employee
• Warranty coordinator

  • Apr 2015 - May 2017

Lava International Limited
• India
• Telecommunications
• 700 & Above Employee
• Customer Relations Management

  • Apr 2014 - Mar 2015