Shailendra Kumar

Project Manager at AOS-BPO is now iARAtech Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Dhanbad, Jharkhand, India, IN

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Experience

    • India
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Project Manager
      • Jan 2016 - Present

      📌 Virtual/Administrative Assistance 📌 Lead Generation 📌 Experience in finding emails of top-level executives like CEO/Founder/Director/VP, etc. 📌 Experience in finding Social Networking (LinkedIn, Instagram, Twitter, Facebook, etc.) profiles of person/company 📌 LinkedIn Marketing 📌 CRM Data Entry tasks 📌 E-commerce Data entry of products on various platforms like Magneto, BigCommerce, etc. 📌 Finding Events/Conferences/Expo details. 📌 Finding blogs/small business contact details. 📌 Finding online products and their details Show less

    • India
    • Banking
    • 700 & Above Employee
    • Operation assistant
      • Nov 2017 - Oct 2021

      💠Personal Loan- Responsible for Login, File Movement, and Disbursement. 💠Gold Loan- Responsible to handle walk-in customers, provide service, KYC verification, KEY handling, LOS entry, CBS entry, and Maintenance of Registers. 💠Analyzed credit information to determine whether or not to provide a loan to specific customers. 💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, and loan document preparations. 💠Take care of Office Assets. 💠Backup Cashier- Receive Collection and Posted in Core banking Solution (CBS) Software. 💠Responsible for making MIS for customer loan waivers. 💠Insurance & MP- Responsible for documents verification & settlement of claim Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Process Associate
      • Sep 2015 - Oct 2017

      💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register. 💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register.

    • India
    • Banking
    • 700 & Above Employee
    • Operation Assistant
      • Feb 2014 - Sep 2015

      💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register 💠Coordinate with the sales team to sell the insurance product. Show less

Education

  • Vinoba Bhave University
    Bachelor's degree
    2014 - 2016

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