Shailendra Kumar
Project Manager at AOS-BPO is now iARAtech Solutions- Claim this Profile
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Bio
Experience
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iARAtech Solutions
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India
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Project Manager
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Jan 2016 - Present
📌 Virtual/Administrative Assistance 📌 Lead Generation 📌 Experience in finding emails of top-level executives like CEO/Founder/Director/VP, etc. 📌 Experience in finding Social Networking (LinkedIn, Instagram, Twitter, Facebook, etc.) profiles of person/company 📌 LinkedIn Marketing 📌 CRM Data Entry tasks 📌 E-commerce Data entry of products on various platforms like Magneto, BigCommerce, etc. 📌 Finding Events/Conferences/Expo details. 📌 Finding blogs/small business contact details. 📌 Finding online products and their details Show less
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Jana Small Finance Bank
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India
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Banking
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700 & Above Employee
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Operation assistant
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Nov 2017 - Oct 2021
💠Personal Loan- Responsible for Login, File Movement, and Disbursement. 💠Gold Loan- Responsible to handle walk-in customers, provide service, KYC verification, KEY handling, LOS entry, CBS entry, and Maintenance of Registers. 💠Analyzed credit information to determine whether or not to provide a loan to specific customers. 💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, and loan document preparations. 💠Take care of Office Assets. 💠Backup Cashier- Receive Collection and Posted in Core banking Solution (CBS) Software. 💠Responsible for making MIS for customer loan waivers. 💠Insurance & MP- Responsible for documents verification & settlement of claim Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Process Associate
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Sep 2015 - Oct 2017
💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register. 💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register.
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Janalakshmi Financial Services
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India
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Banking
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700 & Above Employee
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Operation Assistant
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Feb 2014 - Sep 2015
💠Key Customer Relationship Management & supervision of all High Complaints Handling. 💠To check customer KYC, Credit check, and loan document preparations. 💠Daily Collection monitor and Posted in Core banking Solution (CBS) Software. 💠Month First Week takes the Demand List in the Company Salesforce(CRM). 💠Cash handling (cash receipts & payments). And to maintain daily registers. Cash register, pet cash register 💠Coordinate with the sales team to sell the insurance product. Show less
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Education
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Vinoba Bhave University
Bachelor's degree